Buying from store on Xbox 1

Hi dubtina!

Thanks for your post. If there are any issues with purchasing items on the store, try purchasing the items on the

Microsoft Store website. We recommend checking the region on the console and on the
Microsoft account. In order to change the region on your Microsoft account, select the hyperlink we suggested and choose change 360 account region. Make sure
they are set to your local region.

Let us know how this goes, thanks again.

Hi. Battle 1 is only playable on Xbox One if you buy it from the Microsoft Store. If you want to play the PC version, buy the one from the Origins EA store.

Ok, then why do i have the option to buy a digital copy of each game, including Gears 1 and 3?

If i go to the store on my xbox one console, i have the option to buy the game.

So i can buy them from the xbox store but i cannot use a redeem code for them.

Also, when inserting the Gears 1 disc, it downloads the digital game on my xbox one as per the console's requirements.

Where does that download come from?

The Microsoft store only sells games, etc, for Xbox and Windows 10. To buy it for PS4 you would have to purchase it from Sonys own online store.

https://store.playstation.com/en-gb/grid/STORE-MSF75508-PS4CAT/1

Ok. Did you buy it from the Xbox store?

If you didn't buy it from the Xbox or Microsoft store, you need to contact the store to request a refund.