Buying anything from a country without an xbox store

Discus and support Buying anything from a country without an xbox store in XBoX Sales and Promo to solve the problem; The problem is the following, I have been an xbox user since 2003. I had the classic xbox, I had the 360, I have a one and I was thinking of buying an... Discussion in 'XBoX Sales and Promo' started by Tretioff, Jan 27, 2021.

  1. Tretioff
    Tretioff Guest

    Buying anything from a country without an xbox store


    Code:
    The problem is the following, I have been an xbox user since 2003. I had the classic xbox, I had the 360, I have a one and I was thinking of buying an X series until now.

I never had problems buying games but for a few weeks I had a problem that every time I try to buy something I get an error either from the pc or from the console itself. Contacting the microsoft agents they told me that they cannot process my payments because the location of my card does not match my store, which is ridiculous. Why should that be a requirement to buy items if I don't even have a store in my country?

Another option they gave me is to buy gift cards, which is impossible. There are no gift cards in Argentine pesos (I am from Paraguay living near the Argentine border) and if I am going to buy in dollars the games will be double or triple the normal price for the change. Couldn't you offer a solution for this? We are several South American countries that do not have a store and we are users of the brand that we are unable to buy games or renew our gamepass or gold subscriptions. At least give us a temporary solution such as considering Paraguay and Uruguay as part of the Argentine store.
    :)
     
    Tretioff, Jan 27, 2021
    #1
  2. napalm 31337 Win User

    Codes

    Sometimes items like this work and sometimes no, the question is different, if you are in the UK, why you want to buy it from the US store?

    Without a valid payment method and billing address, you can't buy from store different from your home country.
  3. RazvanRazy24 Win User

    Why not let me buy in the Argentine store with my profile from Spain?

    This is not correct. Xbox One is NOT region locked and since my country Romania doesn't have Xbox Live officially, we are forced to have an account on whatever country we want. And this is official.

    At first, i had a US account, but they locked down US for whatever reason.

    Then, i migrated to UK, but unfortunately the prices are higher than any other region so i migrated to the Argentina store.

    From there, i was able to buy with my Romanian card, without a VPN for a couple of months until a few days ago.

    I talked to somebody from xbox support and they told me to change my region back to UK and this is not correct.

    If i don't have an official store in my country, you can't just push me around however you like.

    I'm not stealing anything. Are my money not good enough?

    You want me to buy from my own country, this means to sell my Xbox and only use the PS4, as there is local Playstation Store in Romania.
  4. Requiem06 Win User

    Xbox One Games - State/Province Problem

    I have same kind of problem.

    I cant buy anything from xbox store because there are no options for my country!!

    Im from Finland and heres no states or provinces. Xbox 360 has.

    So what do i do???
  5. SGTxJEFFSKYLION Win User

    My purchase points on Xbox are not crediting my Bing/Microsoft account? How do i get these credits??

    Buying items from the Microsoft Store on Xbox may not earn points in all countries/regions.
  6. GroundOregano94 Win User

    Buying digital xbox one games from the console but I’m not from the US.

    Then you can't do anything about it. If your country is not supported, you can't buy in Microsoft store, So sorry.
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Buying anything from a country without an xbox store

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