Buying a game on xbox.com help

Discus and support Buying a game on xbox.com help in XBoX Games and Apps to solve the problem; I just purchased MGS ground zero on the xbox.com website. However nothing has arrived on my XB1 console. I went to the game store directly on the... Discussion in 'XBoX Games and Apps' started by E McSq, Aug 12, 2014.

  1. E McSq
    E McSq Guest

    Buying a game on xbox.com help


    I just purchased MGS ground zero on the xbox.com website.

    However nothing has arrived on my XB1 console.

    I went to the game store directly on the console expecting to be able to install, but it's still prompting me to buy the game.

    I also checked my download queue and nothing has arrived.

    I bought the game with the same profile thats signed into my XB1 and the website has confirmed my purchase.

    What do i do now?

    Thanks.

    :)
     
    E McSq, Aug 12, 2014
    #1
  2. Buying a game from xbox.com question

    In theory it should start downloading on your home console, but in reality, it sometimes doesn't.

    Mot of the time, stuff downloads and/or updates like they're supposed while it's on standby. Occasionally it doesn't do anything until you power up the console.

    I'd say do it and see what happens.
     
    shadow walkerOZ, Aug 12, 2014
    #2
  3. Buying a game from xbox.com question

    Every time I've made a purchase using the Smartglass app on phone or tablet for my Xbox One, it has either been ready when I return home or still downloading. Obviously, whether it will be ready or not all depends on what you've purchased, when, and how
    fast your connection speed is.

    The only way it wouldn't work is if you are using an external hard drive and have instructed the console to power down the device when in standby. Otherwise it should work fine as intended.
     
    Obsessive Power, Aug 12, 2014
    #3
  4. Inferior-91D30E2D-4F Win User

    Can't purchase my LIVE Subscription

    If your buying it on xbox.com try buying it on your console or Vice versa. see if that helps.
  5. Obama8MyNugget Win User

    trying to buy a game on the xbox.com store but not sure if it will download to my xbox one

    Hi, If you buy a backwards compatible game off of the xbox.com it will become in your games immediately right after purchase!

    Hope i could help.
  6. juanmdamico Win User

    Can't download game

    you're trying to buy the game from xbox.com or are trying to buy it from the console?
  7. dannypenfold Win User

    Rainbow Six Vegas 2 - Cannot Download 'Streets' Map Add-On

    Hello there,

    Have you tried buying this through the xbox.com website? see if that helps thanks :)
  8. Smwutches Win User

    The xbox 360 digital store will never shut down right?

    You can also buy the games on xbox.com
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Buying a game on xbox.com help

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