buying a game i already have

Hello XemnasTheNobody, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend following the troubleshooting steps here:

After each step try to see if the issue is fixed!

First, please select System > Settings > account > remove accounts and then select your account and select Remove to confirm.

Then, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2-3 minutes before plugging it back in and turn on the Xbox.

If the issue persists, please select System > Settings > General > Network setting > Advanced settings > Alternate MAC address: clear

Then, please select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

EA offered a launch offer to migrate Battlefield content when the Xbox One launched but it was a limited offer.

If you bought it on 360, it isn't available on Xbox One unless you buy it again or you migrated at the launch of the Xbox One console.

If you want to try EA Support like shadow walkerOZ mentioned then you can contact them at
http://help.ea.com/contact-us

EA actually extended the offer indefinitely, but there are people (like shadow) who ran into issues.

Hi

I know how you feel, I had the same problems.

Thing is that the XBox 360 games do not carry over to the XBox One forcing us players to buy it again. Think it´s the same reason why the 360 Disc games don´t work on the One either, the games just have the quality that the XBox One delivers.There have been
some offers in the past that if you Pre-Order a certain game for the 360, you can download it for the One Free of Charge.

Battlefield has no such offer so we are forced to buy it twice if we want to play it on both Consoles.

hope it helps a little

- LeMans

You should try going to EA's website and having a live chat with support. I bought the battlefield 4 premium for 360 and then, when I got my xbox one, I found that it doesn't carry over to the new console. I went and talked to EA support and they gave me
a code for the xbox one version of it.

They may or may not give you anything, but it's worth a try.