Buy the wrong game

Laughing0328 · Feb 20, 2016

Want to try to be able to use the credit card binding, the results of the error of the purchase of need for speed hope to be able to refund

:)

mike90ramirez · Feb 20, 2016

I buy the wrong game.

Hi, you need to contact the xbox support via chat or website.

They can cancel the purchase to purchase the correct one.

Glabrezum · Feb 20, 2016

I buy the wrong game.

hei everyone.

First of all iam not so good in english.

Yesterday i buy Fifa 15 for my son on xbox 360

Xboxe store.

But after trying i realise the language is only french, english and dutch.

Can the support team pleas change

my fifa 15 to fifa 16 ?

Its the same Price but german.

Is that posible ?

{Parity} · Feb 20, 2016

You need to contact support for this
http://support.xbox.com/en-US/

XBF Meryem R

Hello there!

If you want to redeem a gift card to buy the other version, of course you can do it. However, if you want you can try requesting a refund on this link Request an Xbox refund | Xbox Support.

{Parity}

You need to contact support for this
http://support.xbox.com/en-US/

Theory of Game

Hey there Jandan,

You'll need to reach out to the official support team for this... usually all sales are final, but they can sometimes make exceptions. You can reach them at
support.xbox.com/contact-us

XsmkstarzX

Sorry to hear you bought the wrong game. If you go online to Microsoft and go to the payments and billing section on your account you will see your order history and from there be able to get help for the specific order.

PalmettoBling

If you go to your
Microsoft Account page, and then click on Payments & Billing > Order History, find the purchase in the list, and click on "Get order help" . That page will have details on how to get in touch with the billing department based on your request to request
a refund. Please note that not all purchases are eligible for a refund, and it might not be granted for your request.

Buy the wrong game