Buy content, payment ok, but cannot download because the system the item buy process not ...

Try heading to Settings>Accounts>Download History and try starting the download from there. If that doesn't work or the item is not listed there then you'll need to continue dealing with phone support as that would be a billing issue.

Hi Finnley! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft gift purchase.

Based on the error message you provided, kindly try to perform the following workarounds according to Microsoft Agent | Moderator Mae Sev: https://answers.microsoft.com/en-us...n,different one to see if the issue persists.

"Check if your payment method is up to date and has sufficient funds. You can do this by signing in to your Microsoft account and going to the Payment & billing section. From there, you can view and update your payment options.

If your payment method is up to date and has sufficient funds, you can try the following steps to resolve the issue:

1. Clear your browser cache and cookies. This can help resolve any temporary issues with your browser that may be causing the payment processing error.

2. Try using a different payment method. If you have multiple payment options saved to your account, try using a different one to see if the issue persists.

3. Log out and log in again. If you are able to open MS Store, open MS Store> Click on your profile picture on to right and sign out. Then sign in again.

4. Check your funds and re-establish a payment method. Make sure that it has the correct account or credit number, CVV number, name, billing address, and expiration date on the payment options page.

If the issue still persists, kindly reach out to Microsoft Xbox Support for further assistance as they have the tools and resources to properly investigate this case and possibly fix the issue. You may contact them using the link below:

https://support.xbox.com/en-US/contact-us/"

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

WHAT???? THE DOWNLOADABLE CONTENT ON THE MARKETPLACE IS THE SAME CONTENT AS THE IN-GAME STORE,THE ONLY DIFFERENCE IS SUPPOSIDELY THAT IF YOU BUY THE SEASON PASS YOU DO NOT GET CHARGED IF YOU BUY THE DOWNLOADABLE CONTENT FROM THE IN-GAME STORE....BUT AGAIN
IT DOES NOT SHOW THAT THE ITEM WAS EVEN DOWNLOADED FROM THE MARKETPLACE WHEN DOWNLOADED FROM THE IN-GAME STORE....WHICH MAKES ME THINK WHATS THE POINT ON GETTING THE SEASON PASS IF IT ACTUALLY DOES NOT SHOW UP AS BEING DOWNLOADED FROM THE MARKETPLACE!!!!!!!!!!!!!!
BECAUSE THE PERSON WILL JUST HAVE TO DOWNLOADED CONTENT FROM THE MARKETPLCE ANYWAYS TO HAVE IT SHOW UP IN THE MARKETPLACE AS BEING DOWNLOADED....then why does the dashboard say you will be billed twice for the same transaction if the items from the in-game
store and the dashboard items were different??? the items from the in-game store and the dashboard are indeed the same or you would not be billed for the same transaction twice if you bought the items from the dashboard

Hi,

You can only transfer Xbox 360 save data to the cloud, you can't transfer games or other downloaded content. You can't transfer this content because its already there.

When you buy digital downloads, DLC and other items the content is linked to your account. If you buy an Xbox One or a Series X/S you only need to sign in with the same account to gain access to this content again. As long as it compatible with your new
console you'll be able to download it again for free.

Well it doesn't make any sense to me, but if that how it is, ok

but... can I introduce a payment option, download the game and then delete the payment option?

because I don't want to have that personal data saved anywhere on the web... I never use internet payment, I always buy on stores