Buy a xbox 360s with kinect. A month and a half stopped working. ¿no one takes ...

Discus and support Buy a xbox 360s with kinect. A month and a half stopped working. ¿no one takes ... in XBoX Games and Apps to solve the problem; Buy a xbox 360s with kinect. A month and a half stopped working. February 9 call for support and are still without my response ... today they could... Discussion in 'XBoX Games and Apps' started by guspri, Mar 25, 2014.

  1. guspri
    guspri Guest

    Buy a xbox 360s with kinect. A month and a half stopped working. ¿no one takes ...


    Buy a xbox 360s with
    kinect. A month and a half
    stopped working. February 9 call for support
    and are still without my response ... today
    they could not charge the replacement order
    for an error in the system and tell me that
    I have to wait 3 business days to
    communicate with me.

    ask to speak to a superior and was met
    ups ..

    Now I have to wait 3 days to send
    my power supply and 10 days until I
    send me replacement. if I continue like this,
    cometh two months without using my
    xbox.

    sorry for my English but
    use a translator read but not
    write English well ...

    no one takes responsibility and tries to solve my problem

    GREETINGS

    :)
     
    guspri, Mar 25, 2014
    #1
  2. guspri
    guspri Guest
    Compre una xbox 360s con kinect. Al mes y medio dejo de funcionar

    Buy a xbox 360s
    with kinect. A month and a half
    stopped working. February 9 call for support
    and are still without my response ... Today
    they could not charge the replacement order
    for an error in the system and tell me that
    I have to wait 3 business days to
    communicate with me.

    Ask to speak to a superior and was met...

    Now I have to wait 3 days to send
    my power supply and 10 days until I
    send me replacement. if I continue like this,
    cometh two months without using my
    xbox.

    Sorry for my English but
    use a translator read but not
    write English well ...

    No one takes responsibility and tries to solve my problem

    GREETINGS
     
    guspri, Mar 25, 2014
    #2
  3. guspri
    guspri Guest
    My xbox 360s does not work and support a month and a half ago I do not get response

    Buy a xbox 360s with
    kinect. A month and a half
    stopped working. February 9 call for support
    and are still without my response ... today
    they could not charge the replacement order
    for an error in the system and tell me that
    I have to wait 3 business days to
    communicate with me.

    ask to speak to a superior and was met
    ups ..

    Now I have to wait 3 days to post
    my source of power and 10 days until I
    send replacement. whereupon cometh
    after two months without using my xbox.

    sorry for my English but
    a translator I read but do not write
    English well ...

    GREETINGS
     
    guspri, Mar 25, 2014
    #3
  4. chemicalsora
    chemicalsora Guest

    Buy a xbox 360s with kinect. A month and a half stopped working. ¿no one takes ...

    If you bought a boxed 360, as in you're its first customer, you have a year (?) of warranty with Microsoft. If the store is giving you trouble, take it up with Microsoft and they can help you.

    If it was bought second hand and the warranty expired, MS can fix whatever's wrong with it for a fee. Go to this website's support page to check out your options.
     
    chemicalsora, Mar 25, 2014
    #4
  5. Auswulf
    Auswulf Guest
    Microsoft should take it as it should still have a warranty on it (if you bought it retail brand new) Otherwise try to get an exchange at the store you purchased it from, most retailers are happy to exchange if you still have a receipt.
     
    Auswulf, Nov 1, 2018
    #5
  6. Auswulf Win User

    Buy a xbox 360s with kinect. A month and a half stopped working. ¿no one takes responsibility and tries to solve my problem?

    Microsoft should take it as it should still have a warranty on it (if you bought it retail brand new) Otherwise try to get an exchange at the store you purchased it from, most retailers are happy to exchange if you still have a receipt.
  7. chemicalsora Win User

    Buy a xbox 360s with kinect. A month and a half stopped working. ¿no one takes responsibility and tries to solve my problem?

    If you bought a boxed 360, as in you're its first customer, you have a year (?) of warranty with Microsoft. If the store is giving you trouble, take it up with Microsoft and they can help you.

    If it was bought second hand and the warranty expired, MS can fix whatever's wrong with it for a fee. Go to this website's support page to check out your options.
  8. MACCA 666MC Win User

    Kinect peripheral

    [quote user="Galactic Geek"]

    [quote user=""]

    @tohellnback your missing the point it's not about wether I can still use my TV if you don't get the point being made don't post. The whole point is that if the kinect breaks you won't be able to use you Xbox one at all, all you will have is a black brick
    sitting there doing eff all because of a kids toy that nobody wants is integral to the box working, if your kinect that you have now with the 360 breaks your 360 will still work.

    [/quote]

    The problem here is your perception - you're still perceiving the Kinect as a separate entity, so if 1 breaks you should logically still be able to use the other. However, it's not - the 2 parts work in tandem as a whole & as a result should be considered
    1 product. As with any product, if 1 part of it stops working, it usually means the entire thing stops working. Let's take your DVD player for example - your disc tray breaks, so you can't open or close it to put in a disc or to take 1 out, effectively nullifying
    the ability to use the DVD player altogether. This happens because the disc tray is an integral part of the DVD player. The Kinect works the same way with the Xbox One - it is the "disc tray" for the Xbox One's "DVD player".

    [/quote]I dont have any problem with my perception, you have one with your logic and how you keep changing the subject . if my DVD player stops working because the tray is bust then that does not stop my tv working does it. but if my new kinect for the xbox
    one does stop working then my xbox one will not work. The kinect is a seperate entity if it was not then microsoft would have packaged it in the xbox one housing as they where going to in all their original design ideas.Would you buy a car whos engine was
    towed behind it on a trolley i doubt it, because that is what the kinect is going to be an integral part of the machine that if for any reason a hose breaks or an electrical wire snaps then your system wont work. Basically the kinect is a peripheral. heres
    an analogy you might understand your mother has a hoover - vacumm it comes with a lot of peripherals such as different type of attachments, one day she breaks one of the attachments does her hoover -vacumm stop working ? No it doesnt she just carries on hovering-
    vacumming. THE XBOX ONE CAN FUNCTION WITHOUT A KINECT MICROSOFT JUST WANT TO RAM IT DOWN YOUR THROAT. THEY CAN REPROGRAMME IT TO WORK WITHOUT ONE. TAKE DRM for example
  9. Lov10sBeauty Win User

    Kinect issues.

    I´m sorry to hear that. My kinect sensor for xbox one died months ago, but my kinect for xbox 360 still works ! it´s curious.
  10. Caiser Marinho Win User

    Xbox 360 games with Kinect

    As it is an Xbox 360, games must be for 360. The Xbox One also has a kinect sensor and several games have been launched for this generation and if you buy a game for Xbox One, it will not work on your Xbox 360.

    Directly, any games for kinect, being Xbox 360 too, will be compatible.
Thema:

Buy a xbox 360s with kinect. A month and a half stopped working. ¿no one takes ...

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