buy 3 months get a bonus 3 months free

Hi, I purchased 3 Month Xbox Live from microsoft AU website on 07/06/2018 when you have 'buy 3 months get a bonus 3 months free' promotion.

I'm yet to receive my bonus codes by email, when I raised the issue with live chat they pointed me here.

The order number is 6229718223

Can you please assist?

:)

 

3 Months Xbox Live with Bonus 3 months

I purchased 2 x 3 Month Xbox Live codes during the buy 3 months get a bonus 3 months free.

I'm yet to receive my bonus codes, when I raised the issue with live chat they pointed me here.

Can you please assist?

 

Buy 3 months, get 3 months free

Hi there,

We appreciate you reaching out to us with this issue. We are reminding users that this particular promotion had to be taken advantage of between 1/15 and 1/30. Not all users qualify for all promotions and we recommend keeping an eye out for new promotions.
Thank you.

 

hey there

you will need to reach out Xbox Support at Contact Us | Xbox Support for assistance with this issue. I would suggest the phonecall option and quote them your support number