Buy 3 games get 3 months with gold promotion haven't received rewards told me to post here

Xbox live username: . Back in December there was a promotion that said buy any select 3 games and get 3 months of gold free. It also stated that if you had already prepurchased one or more of the games that it would count as long as 3 were purchased
before the end of the promotion. Well, I purchased killer instinct, crimson dragon, and max the curse of brotherhood and I don't see the 3 months added to my account yet. Please let me know what is going on asap thank you. Also before you redirect me somewhere
else again, I posted this in xbox live rewards and they said it wasn't their promotion so this is where I'm supposed to post this problem. . Thank you, your loyal customer that just wants a reply

:)

 

E3 SALE FOR XBOX LIVE GOLD: BUY 3MO, GET 3MO FREE. HAVE NOT RECEIVED CODE FOR 3MO FREE.

Hi, I was told to post here about not receiving a promotion. Anyways, title is self-explanatory. I purchased 3 months of xbox live gold on June 17th to take advantage of the buy 3, get 3 free sale. I haven't received a code for the free 3 months; the
description said I should have received the code within 10-14 business days. Please help, thanks.

 

why can't Microsoft support help with this problem

I too have this same issue and was told to post here after contacting support.

Promotion was buy 3 months of gold, get 3 months free. The 3 Free months were to be received within 10 days from purchase.

Received a code via email the following day (with no indication of how many months of fold it was for.)

Waited 10 days, no secondary code/redemption instructions received.

Redeeming the initial code, only gives 3 months of gold, not the 6 that stated in the promotion.

It has been well past the 10 days since purchase, and the free 3 months is no where to be seen.

Before it's asked, spam and junk mail has been checked. Outside of the initial purchase email/code, nothing relating to the order or promotion has been received.

Support seems unable to help beyond telling people with this issue to post here.

Any help would be greatly appreciated.

 

I haven't received my 3 month Xbox Live Gold code yet either and I purchased Max, Crimson Dragon, and Powerstar Golf...