Built new PC, installed games from the Microsoft store and they won't launch

Discus and support Built new PC, installed games from the Microsoft store and they won't launch in XBoX on Windows to solve the problem; I just built a PC, installed all of the updates on my PC. Installed all of my apps that I want and also installed a few games. I installed Valorant and... Discussion in 'XBoX on Windows' started by BebelInTheHole, Oct 18, 2022.

  1. Built new PC, installed games from the Microsoft store and they won't launch


    I just built a PC, installed all of the updates on my PC. Installed all of my apps that I want and also installed a few games. I installed Valorant and that loads and plays just fine. But I installed two different Age of Empire games from the Microsoft store and I cannot get them to launch. I cannot run them as administrator. I also downloaded AoE 2 from Steam and that loads just fine. What can I do to try and get my games to launch from the Microsoft store?

    :)
     
    BebelInTheHole, Oct 18, 2022
    #1
  2. JosefLBohorquez Win User

    Built new PC, installed games from the Microsoft store and they won't launch

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this BEBELINTHEHOLE

    Please answer the following questions to assist you properly:

    What happens when you try to open the game?
    An error appears? Or the game simply doesn't open?
    Is this happening on Windows 11 or 10?
    Is this happening only with AoE games? Or if you try downloading a new game from the Microsoft store / Xbox app the issue persist?
    And what did you tried so far to fix this problem?
    In that way I can advise you different things or how to proceed

    In the meantime, may I know if you tried everything from this article?
    https://support.ageofempires.com/hc/en-us/artic...
  3. Jesse E' Win User

    Downloaded Microsoft Simulator Premium Deluxe to wrong computer

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    On the new PC, go to the Microsoft Store, click on games you own and install the game from there. You won't be able to move it over using a flash drive.
  4. telliott Win User

    Outer Worlds cloud save not available on second Win 10 computer

    I do not have the Xbox (Beta) app installed at home nor was I instructed to install it when I installed the game through the Microsoft Store. I've pinned The Outer Worlds app in my taskbar to launch the game subsequently.

    Just to make sure that I understand, I purchased the full game ($65) from the Microsoft Store, and not the monthly subscription, Xbox Game Pass for PC. Is saving to the cloud not possible if I bought the game from the Microsoft Store? When I first launched
    the game and was instructed to sign into my Microsoft account, it sure made it seem like cloud saves were the purpose for that.
  5. True Rollins Win User

    Game not launching from xbox companion app

    Having the same issue.. Launching No Mans Sky through the Xbox (beta) app redirects me to 'Gaming Services' in the Microsoft Store which says that it's installed. Have tried uninstalling both with no joy. It has launched before from the Xbox app, but won't
    now.
  6. Jesse Potrie1 Win User

    Halo Infinite - Crashes on Launch

    1. It is only happening to Halo Infinite. All the other Xbox games on my PC work fine.

    2. The game was installed with the Xbox app from the Microsoft store.

    3. I use only the windows 10 built-in Defender. It is not run through a VPN, I have a VPN for work, but it's just the built-in windows VPN and it was not running while the game is trying to launch. No PC optimizer, or proxy. Anti-cheat would be per game, I do have a lot of games installed which have their own anti-cheat, like Call of Duty MW2. Or Chivalry 2, Gears 5, Warhammer Darktide. Halo Infinite has it's own Anti-cheat software. No mods.

    4. Version 22H2 (OS Build 19045.2728)
Thema:

Built new PC, installed games from the Microsoft store and they won't launch

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