Build Your Oscar Collection Movie Offer

Discus and support Build Your Oscar Collection Movie Offer in XBoX Sales and Promo to solve the problem; Hello, I purchased 5 separate movies during Build Your Oscar Collection Movie Offer via my Xbox One S on the Microsoft Movies and T.V App. Each... Discussion in 'XBoX Sales and Promo' started by StrikerPost, Apr 9, 2017.

  1. StrikerPost
    StrikerPost Guest

    Build Your Oscar Collection Movie Offer


    Hello,

    I purchased 5 separate movies during Build Your Oscar Collection Movie Offer via my Xbox One S on the Microsoft Movies and T.V App. Each eligible purchase is supposed to grant a $5 gift card for the purchase per the rules and regulations quoted below:

    "https://www.microsof...nd-tv#sec-legal

    Build Your Oscar Collection Movie Offer

    *Once the eligible purchase is made on Microsoft Movies & TV** you will receive a follow up email with instructions on redeeming your gift card. Must be redeemed by May 31,
    2017.

    Limit 1 Windows store gift card per customer per qualifying title purchase. Not
    valid on rentals. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash. Customer must purchase qualifying title after Feb. 21, 2017 12:01 am ET and before Feb. 27, 2016 at 11:59 PM PST. Once activated, a second e-mail
    will follow within one week with a single use redemption code for $5. Redeem by May 31, 2017 and spend within 90 days. Valid in the United States only. Valid at select Microsoft digital marketplaces for eligible purchases. See gift card terms at www.microsoft.com/giftcard.
    You must be 13+."

    I have contacted Xbox support, Microsoft support, movies and TV support which finally led to me being told to make a post on this forum.

    Please tell me how to get the credit that is due to me for making 5 qualifying title purchases.

    :)
     
    StrikerPost, Apr 9, 2017
    #1
  2. Ocelot-F95B7CAD-CFBC-4AB7-8930-D5BDD9A9BC85
    Ocelot-F95B7CAD-CFBC-4AB7-8930-D5BDD9A9BC85 Guest
    Oscar Movies $5 Gift card offer

    Hello,

    I bought 4 movies from the Oscar movies reward promotion that was going on in February but still haven't received my $5 gifrcards for the movie purchases. They were supposed to be sent by yesterday so I'm a little worried now. Can you help please?

    Thanks!
     
    Ocelot-F95B7CAD-CFBC-4AB7-8930-D5BDD9A9BC85, Apr 9, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Oscar Movies $5 Gift card offer

    Hello Ocelot,

    We do not have any Oscar Movie Promotion, and we do not generally award giftcards. Therefore, this sounds like a Microsoft Rewards issue. You would have to contact their support for more assistance. This forum is only for Xbox Live Rewards issue.
     
    XBLRewards8, Apr 9, 2017
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Build Your Oscar Collection Movie Offer

    Hey Striker!

    That particular promotion was one offered through the Microsoft Store/Movies and TV, not Xbox. For further assistance with the promotion, you'll want to head over to the

    Movies and TV     forum. We cannot assist with the promotion as it was not offered through the console.

    Apologies for any frustrations this may cause.

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and
    if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
    troubleshooting.
     
    Miss Bijoux, Apr 10, 2017
    #4
  5. Miss Bijoux Win User

    Build Your Oscar Collection Movie Offer

    Hey Striker!

    That particular promotion was one offered through the Microsoft Store/Movies and TV, not Xbox. For further assistance with the promotion, you'll want to head over to the

    Movies and TV     forum. We cannot assist with the promotion as it was not offered through the console.

    Apologies for any frustrations this may cause.

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and
    if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
    troubleshooting.
  6. XBLRewards8 Win User

    Oscar Movies $5 Gift card offer

    Hello Ocelot,

    We do not have any Oscar Movie Promotion, and we do not generally award giftcards. Therefore, this sounds like a Microsoft Rewards issue. You would have to contact their support for more assistance. This forum is only for Xbox Live Rewards issue.
  7. XBLRewards8 Win User

    Premium points are missing.

    Hello oo Juergen oo,

    From our FAQ for that offer:

    When will I receive my Rewards Credits?

    After you have completed every chapter in the Rewards Story, your 15,000 Rewards Credits will appear as pending within 96 hours.

    Those Credits are now pending in your account. All information requires up to 96 hours to be processed, which is why your December survey Credits are now pending.

    For Gotta Get 'Em All, bundles/collections are not eligible for the offer. Since your purchase was a collection of movies and not each separate movie, it was not eligible for that offer.
  8. Mister Getafix Win User

    Missing Oscar movie promo credit

    Heya!

    We recommend reaching out to the
    chat or phone team     so they can determine when the transactions were completed and provide that content if it has not already been provided.

    Post back and let us know if you run into any issues reaching out to them!
  9. x24hrs2livex Win User

    Oscars? Can we see them live?

    Sure you could if you have the Fios app and the Oscars was being broadcast on one of the channels Fios offers
Thema:

Build Your Oscar Collection Movie Offer

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