Buggy video, long game load times on startup

Discus and support Buggy video, long game load times on startup in XBoX on Consoles to solve the problem; Back in September my son complained about his Xbox One taking a long time to load a game - like 30 minutes, and scrambled video. Contacted Xbox... Discussion in 'XBoX on Consoles' started by xXEternalruinXx, Nov 21, 2014.

  1. xXEternalruinXx
    xXEternalruinXx Guest

    Buggy video, long game load times on startup


    Back in September my son complained about his Xbox One taking a long time to load a game - like 30 minutes, and scrambled video. Contacted Xbox support and they gave me a couple of steps to do. That worked - sort of. It seems the issue is present when
    he does a soft shutdown from the console menu. Doing a hard shutdown and turning it on works fine. I'm thinking that the September update might have had a bug in it regarding soft shutdown where the data is getting corrupted. Anyone else have similar issues?
    He has not been using it since early October since he is out of town. The console was bought on release day.

    Walter

    :)
     
    xXEternalruinXx, Nov 21, 2014
    #1
  2. shokerM8
    shokerM8 Guest
    Long time loading boot FH3

    Hi,i have purchase Forza Horizon 3 from Microsoft Store,so why take long time (8 minutes) to load startup screen garage? ty GJ
     
    shokerM8, Nov 21, 2014
    #2
  3. Darthy
    Darthy Guest
    Long startup times

    Hi,

    I've been having this problem for quite some time now. When I start the Xbox One it starts up right away and then within a few seconds it seems to freeze. It won't respond to the X button being pressed on the controllers and nothing else works. This lasts
    about 45 - 60 seconds and then everything seems to be fine. The console is setup for instant-on mode.

    I've noticed I have the same problem if I've been watching TV for a while and then try to get back to the main screen, it's almost like the rest of the console has gone to sleep and needs time to wake up again before it will respond.

    Is it possible this is related to the option "When Xbox is off, turn off storage" which I've selected?

    Has anyone else experienced this issue? Any suggestions on what might be going on.

    Many thanks.
     
    Darthy, Nov 21, 2014
    #3
  4. Darthy Win User

    Long startup times

    Any thoughts from anyone at Microsoft who might be able to address this? I've reported this issue through the preview feedback program on the xbox console as well.
  5. onyxishere Win User

    Long startup times

    Power cycling your console will fix this issue. Please hold the power button on the console for 10 seconds until it shuts down.
  6. Daniel R. (Australia Win User

    Long startup times

    Greetings,

    Can you please try booting your Xbox in offline mode?

    As in either disable network connection or put your Xbox offline (Network settings).

    Let me know if this works as I have a suspicion that the latest changes have done something odd with Microsoft cloud connectivity...

    Kind Regards

    Daniel
  7. Darthy Win User

    Long startup times

    Thanks for the suggestion, I tried power cycling the console and although the first time it starts up it all works fine, the next time it needs start using the instant-on mode I have the same issue again. It's quite interesting in that it will start up,
    log in as my user, and then a few seconds later it hangs for 45 - 60 seconds. If I press the X on the controller at the right time I can see the main window overlap the other blocks on the screen until it starts to work properly again.

    Any other suggestions would be welcome.

    Thanks.
  8. Darthy Win User

    Long startup times

    Thanks again for the suggestion. It seemed to work after the first one or two starts but now back to the same issue. It also works fine if I shut the xbox down fully and then start it up again. It's only if it starts up from the instant-on mode that this
    is an issue.

    I have now disabled the start in TV mode option, can only try various things now. The xbox is fully up to date as I'm part of the preview program and everything else works fine, it's just this really frustrating 60 second wait when it first starts up.
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Buggy video, long game load times on startup

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