Bug - wireless headset static when controller not in use

Discus and support Bug - wireless headset static when controller not in use in XBoX on Consoles to solve the problem; I have the Series X and Lucidsound 35x headphones. Headphones worked great with Xbox One X. Put Series X in same spot and any time I am not actively... Discussion in 'XBoX on Consoles' started by GrandmasterPhil, Nov 15, 2020.

  1. Bug - wireless headset static when controller not in use


    I have the Series X and Lucidsound 35x headphones.

    Headphones worked great with Xbox One X. Put Series X in same spot and any time I am not actively hitting buttons on the controller there is continuous intermittent sound/static like the connection is going out. Worked perfectly on the old console.

    There is a thread in Reddit with others with the same problem on different wireless headset brands, so it's not just me and my config. Definitely a bug. Why does it stop when I use the controller? It's not even plugged into the controller!

    :)
     
    GrandmasterPhil, Nov 15, 2020
    #1
  2. xtCflip Win User

    My Turtle Beach Ear Force DX12 headset has static white noise crackling popping sound when the mic cable is plugged into the Xbox One Stereo Headset Adapter and the controller is plugged into the Xbox with the Xbox One Play & Charge Kit at the same tim

    Used my brothers brand new Turtle Beach DXL1 headset with my two week old Xbox One and same problem happens. I always play with wired controllers (deceases input lag), so I used the Play & Charge kit cable (a week old) for my Xbox One wireless controller
    (two weeks old) every single time I play, which I plug into the back bottom USB slot. (When I use the Play & Charge cable to play, the data transfers over the cable like a wired controller, right?? I remember reading that somewhere) I plug my DXL1 headset
    into the DSS2 Surround Sound Processor (both brand new), which plugs into the back top USB slot of my Xbox One. I also love to use chat, however, when I plug in the DXL1 chat cable into the Xbox One Stereo Headset Adapter (also brand new) on my controller,
    there is an insane amount of static and white noise through headset speakers. When I unplug the mic, most of the static goes away. If I keep the mic plugged in, but I unplug the Play & Charge kit, then some of the static goes away. What it pretty much comes
    down to is I can either choose between having both chat and wired controller but insane static noise, having chat with a wireless controller with less static noise, having a wired controller with no chat with even less static noise, or having a wireless controller
    with no chat an having next to nothing of static noise.

    When I have both the headset and controller plugged into my Xbox One, am I overloading the power source which is causing the static? Maybe the One cannot handle multiple things plugged into it at the same time (DXL1 Headset + Xbox One Controller)... Or maybe
    it is the controller that cannot handle two things plugged into it at the same time (Play & Charge + Stereo Headset Adapter w/ mic). I tried plugging in the DXL1 Headset into my USB Samsung Galaxy Note 3 charger that plugs into the wall outlets instead of
    my Xbox One and that seems to mitigate the problem a little bit. Only a little bit though.

    I'm going to try another USB to micro-USB cable to use on my controller instead of the Play & Charge cable to see if that will help. If not, then I guess I'll just play with a wireless controller + chat, and charge the controller when I'm not playing. I
    don't think the input lag with wireless is that severe, or is it?

    Any tips, fixes, suggestions, comments are welcome please, thank you. :-]
  3. O Corpo Win User

    Turtle Beach static / not working

    Also the static / headset losing connection with the console may be similar to you walking away from your console. Once you get far enough away, you get static then it may lose the controller. I am 10 to 12 feet away only. I am wireless controller with
    a plug and play at times. The headset is wired to controller.
  4. Skier7667 Win User

    Xbox update

    The controller update has to do with the wireless chat audio adaptor and the controller itself. Fixes certain issues like disconnects or controller freezing as well as static sounds heard in the headset when using Dolby Surround setting selected under Bitframe
    for audio.

    I'm going to check it again tonight since it appears I got the update, but no indication.
  5. OrcaAmity Win User

    My Bluetooth Headset Doesn't Work Anymore

    Things are working now. When you mentioned the controller, something crossed my mind. I was charging my wireless controller when this problem happened. I think my wireless controller was letting out a signal that was corrupting me headset signal. When
    I first used my headset, I never had my wireless controller then. Then the day after I faced problems with my headset when I was charging my battery in my wireless controller and things have been fine with my headset while I've been using my wireless controller.
    Obviously when I mentioned my headset, I was talking about my Bluetooth. Thanks for the help.
  6. Go Vols Go Win User

    Wireless headset problems help!!!! Please!!

    Have you tried using another controller while you are using the wireless headset without the chatpad? The wireless headset should only skip a controller port when a wired headset is plugged in. I believe that there is something wrong with your controller,
    as it seems to be detecting a wired headset when there is not one plugged in. You may want to try using compressed air on the headset port of the controller and see if maybe that might help.
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Bug - wireless headset static when controller not in use

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