bug when using controller on windows 10 pc

ItsSimplyToast · Nov 4, 2021

so for the past 4 or 5 months whenever i use a controller to play games there is a chance that every hardware accelerated application running will bug out and either turn black completely until i restart the application, straight up just crash, or stutter constantly until i restart the application. this bug doesnt always happen immediately. sometimes i can play the game for an hour or 2 then all of a sudden it happens. sometimes i play the game for 5 minutes and it happens. from what i can tell the issue only occurs when actually using the controller, not if it is just plugged in. if the controller is just plugged in but im using mouse and keyboard the bug never happens. i have tried so many things to fix this like uninstalling and reinstalling windows, using windows 11 on the windows insider dev branch, uninstalling and reinstalling the controller, reinstalling the controlers drivers, plugging the controller in to a different usb port and many others im forgetting. like i said ive been trying to fix this for months and just cant figure it out. does anyone have any idea what could possibly be happening or how i can fix this?

edit: the controller i have been using is the newest xbox controller that i believe you get with the new series consoles, but i am going to do some testing with a playstation 4 controller and see if the issue continues as well.

:)

XBF-Pat

Quick question. Have you downloaded the Xbox Accessories app and checked that the controller has been updated to the latest firmware. What firmware version do you see?

greg_window10_instal

Hello MildSuperset412,

I need to ask, have you been able to follow up with "How to connect an Xbox One Wireless Controller to a Windows PC" , and does the
controller work when it is connected to your PC through the USB port? Also, if you haven't already done so, may I suggest double checking "How
to update your Xbox One Controller on Windows 10" .

support.xbox.com/en-US/xbox-on-windows/accessories/connect-xbox-one-controller-to-pc

support.xbox.com/en-US/xbox-on-windows/accessories/how-to-update-xbox-one-controller-windows-10

Good luck and good gaming,

SA

FunkiestBreak44

I'm having the same problem. My wireless controller was working with my receiver yesterday, and today after installing the Windows 10 update, it no longer works. It's highly unlikely that this problem coinciding with what looks like a major Windows update
is coincidental. Either this is a bug, or Microsoft no longer supports (i.e. disabled) 360 controllers with Windows 10 and wants us to buy Xbox One controllers.

I'm hoping it's a bug.

M3tal Daz3

The Xbox One controller is a plug and play device. If the Windows 10 PC can't detect the controller, it may be due to Windows not automatically updating the controller's drivers. To update your Xbox
One controller on Windows 10, kindly visit this
link and follow the steps provided.

We also recommend checking if there are updates available for your Windows 10 device. See

How to get software and driver updates for Windows 10 for the steps.

Refer to this
link for additional information on how to connect an Xbox One Wireless Controller to a Windows PC.

DexLuther

For some unknown reason when you plug in an Xbox One controller, it or Windows 10 (or both) deletes or resets the bluetooth profile associated with it, which requires Windows 10 to pair with it again.

Hi,

Pretty much all other devices that you can pair with Bluetooth only have BT, not a separate wireless tech built in.

What are you even talking about? Do you know how phones work? My phone (and probably yours too) has more wireless technologies built in than a PC or controller does. The wireless signal to connect to the Cell Towers, WiFI and of course Bluetooth, so the
Xbox One Controller having multiple wireless technologies is not a valid excuse. It's a design flaw and/or Windows 10 bug.

If I connect my controller to my PC using Bluetooth, and then plug it in to the PC, it resets the onboard Bluetooth profile that's used for pairing. Why? There's no reason for it to do that even if for whatever reason it defaults back to the console's wireless
signal, which it shouldn't be doing anyways for no reason.

The controller should instead remember the last wireless technology used, and use that automatically when unplugged.

bug when using controller on windows 10 pc