Bug when launching games through the Xbox app

Discus and support Bug when launching games through the Xbox app in XBoX on Windows to solve the problem; How do I fix this error that keeps popping up when I try launching a game "You need to be online to open this on this device. To open this on this... Discussion in 'XBoX on Windows' started by Bstalion, May 8, 2022.

  1. Bstalion
    Bstalion Guest

    Bug when launching games through the Xbox app


    How do I fix this error that keeps popping up when I try launching a game "You need to be online to open this on this device. To open this on this device when offline, go to the ‘Offline Permissions’ setting in the Store Settings page. You can change this setting the next time you go online." even though I am connected to the internet

    :)
     
    Bstalion, May 8, 2022
    #1
  2. Bstalion Win User

    Bug when launching games through the Xbox app

    try launching the games now

    for me its working

    also says in xbox status that everything has been fixed
  3. Lucas Lauer Win User

    Bug when launching games through the Xbox app

    Hello, Bstalion. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    Yesterday Xbox had a major server issue which affected everything from buying/downloading games and DLCs, games asking to be purchased again, payments being refused.

    Their servers are not back to normal yet and lots of users are complaining they're still having issues. Would you please wait a few hours to see if things get back to normal again? If they don't, please try to sign out of your Microsoft/Xbox account and in again on all your devices.

    To follow Xbox server status, please go to:

    https://support.xbox.com/en-US/xbox-live-status

    If problem still persists, please let me know.
  4. Louis_Refitra Win User

    Bug when launching games through the Xbox app

    Hello Lucas, i got the same problem and already check the server status, restart the xbox app, checking my connection on the other store and games, repair and reset the xbox app and i still got the same problem and warning.
  5. xGamerBoomRangx Win User

    app Microsoft Reward. Bug écran noir. (Microsoft Reward app. Black screen bug.)

    When I launch the app. Nothing appears. It's blocked on a black screen and when I wait the app close. And I can't launch the app. It's bugged.
  6. Hostlyy Win User

    Can anyone help me with my xbox app not installing/launching games?

    I've tried to install apps from Microsoft store like whatsapp and they have installed and launched perfectly fine but when trying to launch a game that was installed on the xbox app like dragon ball fighters z it pops up with the error code 0x803f8001.

    The name of the bug report is "[Xbox Forum] Can anyone help me with my xbox app not installing/launching games?"

    The submission date is 19/08/22.
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Bug when launching games through the Xbox app

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