Bug report - missing Tile art when moving games to external HDD

I've found a pretty annoying bug involving tile art that I haven't seen reported anywhere. This is NOT about blank tiles but about missing assets on tiles.

Games affected include: Rare Replay, Gears of War 4, Gears of War Ultimate, Sunset Overdrive (& probably more)

Steps:

1. Install one of the games above on to your internal drive.

2. Hook up and format an external HDD for use with games.

3. "Move all" to the external HDD for one (or all) of the games on the above list.

*** Result: The TILE for the game in your games list will now be MISSING its foreground asset:

Rare Replay: "R" artwork still appears on the white background will appear, but the gold banner with "Rare Replay" will be missing.

Sunset Overdrive: The colorful montage art still appears on the title, but the actual game title art, "Sunset Overdrive"in red/black lettering, is missing.

Gears of War 4 or Ultimate: The artwork appears on the tile, but will be missing the games' stylistic titles.

Uninstalling and reinstalling the game can fix this bug in some cases, but it seems an unnecessarily time-consuming fix for this problem.

:)

 

Problem with External HDD

I gave my external hdd to one of my friend to copy a game for me but after i get it form him when i connect it to my xbox one it doesn't show all of my games. for example when i select manage on a game that i have it in my internal it shows that its in both
of them (which is correct) but it doesnt show it when i switch internal to external HDD. by the way when i copy my external hdd games to my internal (Copy, NOT MOVING) it doesn't show that game in my external hdd anymore.

 

Tile/Icon/Art missing

As stated, you need to keep an eye on that thread for further updates. There are troubleshooting steps that you should try. If they do not work for you, please post in that thread. Thanks for understanding.