Bug purchase

Discus and support Bug purchase in XBoX Games and Apps to solve the problem; I when I tried to buy "Ark Survival Evolved gave me" (the game) even though the messages that the purchase and place they came to my cell phone, I... Discussion in 'XBoX Games and Apps' started by BusyEvening9804, Jun 30, 2017.

  1. BusyEvening9804
    BusyEvening9804 Guest

    Bug purchase


    I when I tried to buy "Ark Survival Evolved gave me" (the game) even though the messages that the purchase and place they came to my cell phone, I "Ark" is there I had already installed because I had done the "Xbox home " with a friend of mine, I don't
    know if it's due to a bug because I already had the game installed, could you help me pls?

    :)
     
    BusyEvening9804, Jun 30, 2017
    #1
  2. Mathius Dragoon
    Mathius Dragoon Guest
    Purchase bug?

    I was looking at a particular game and was thinking about buying it but then decided not to. I pressed the B button to back out of the menu but my xbox decided I had purchased the item and charged my credit card. Then another game I was looking at decided
    to purchase itself with some of the balance I had from the MS points conversion. Is there anyway I can cancel these or get my money back?
     
    Mathius Dragoon, Jun 30, 2017
    #2
  3. Smwutches
    Smwutches Guest
    Purchase bug?

    You will still have to contact support. They are the only ones who can issue a refund if possible.
     
    Smwutches, Jun 30, 2017
    #3
  4. Smwutches Win User

    Purchase bug?

    You will still have to contact support. They are the only ones who can issue a refund if possible.
  5. Mathius Dragoon Win User

    Purchase bug?

    I don't want a purchase refunded. I want an erroneous charge on my credit card and an erroneous use of existing money on my account reversed.
  6. GabriellaHåkansson Win User

    Purchase bug?

    There is no refunds for any content purchased. You can always try to call support. However I think they will say the same as us.

    support.xbox.com/contact-us
  7. BlackJak1989 Win User

    Purchase bug?

    no one's a purchase has been made there is no refunds
  8. NoobieyKins Win User

    bugged out purchase

    You would have better luck calling Microsoft.
Thema:

Bug purchase

Loading...

  1. Bug purchase - Similar Threads - Bug purchase

  2. [Bug] Xbox app shows me “Playing” uninstalled games — presence stuck across multiple titles

    in XboX Insiders
    [Bug] Xbox app shows me “Playing” uninstalled games — presence stuck across multiple titles: Hi all, I’m hoping someone here can help or confirm if there’s a fix for this. On PC (Rog Ally Z1E), my Xbox app keeps showing that I’m playing games I’ve already uninstalled. It started with...

  3. Xbox Party Bug: Randomly Disconnects Me Even Though I Didn’t Leave

    in XboX Insiders
    Xbox Party Bug: Randomly Disconnects Me Even Though I Didn’t Leave: Not sure if anyone else is experiencing this, but lately there’s been this super annoying bug where I’ll be in an Xbox party with friends, and all of a sudden I get disconnected — but I never...

  4. modern warfare 2 xbox one bug issue

    in XboX Insiders
    modern warfare 2 xbox one bug issue: My game simply stopped working, believe it or not, I was playing the "alone" mission and at the end of it my game stopped working completely, only the flashlight worked but making it impossible to...

  5. Please FIX DOWNLOADING BUG ON XBOX S/X

    in XboX Insiders
    Please FIX DOWNLOADING BUG ON XBOX S/X: If i restart or shut down xbox during downloading and open it again it won't download at all, although my internet is fine! Even if i redownload any game.. the same problem reamin Please fix it,...

  6. How can I fix this Minecraft Bedrock Edition pvp/pve bug?

    in XBoX Games and Apps
    How can I fix this Minecraft Bedrock Edition pvp/pve bug?: There is a bug on every realm that I have played on, where when a player is hit against a wall by a mob or a player, their camera or POV gets trapped inside the block behind them. Ive tested it...

  7. Bug Report – Graphic Rendering Issue After Latest Update Palworld

    in XBoX Games and Apps
    Bug Report – Graphic Rendering Issue After Latest Update Palworld: Following the update released yesterday, the game graphics are not rendering properly. Most in-game textures appear blurred or foggy, as if they haven’t fully loaded....

  8. There is a bug on the Xbox cloud gaming PC platform.

    in XBoX Games and Apps
    There is a bug on the Xbox cloud gaming PC platform.: There is a bug on the Xbox cloud gaming PC platform. Is anybody else having this issue where it is saying you need to log in when you are already logged into an account?...

  9. Minecraft Bedrock PS4 Needing to purchase game again bug

    in XBoX Games and Apps
    Minecraft Bedrock PS4 Needing to purchase game again bug: I’ve had Minecraft bedrock edition on m ps4 since around 2017. And I recently tried installing it on my new ps4 pro and where the editions button used to be is a new button saying unlock full...

  10. I cannot purchase a "add-on" for a game because the store is bugged saying I already own it...

    in XBoX Games and Apps
    I cannot purchase a "add-on" for a game because the store is bugged saying I already own it...: Hello, I attempted to buy a DLC for a game (farming simulator 22 to be specific) and I was unable to do so because the store thinks I already own the DLC. I never bought the DLC and I checked my...