Bug no menu principal do console[Bug in the console main menu]

Hello THxp,

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Boa noite. Estava no menu principal do Xbox, ao apertar o botão para ir no quick menu para ir nas configurações do Xbox, ocorreu um travamento, ao tentar desligar o aparelho ficou tela preta mas não desligou. Tive que desliga a força pela tomada, religuei
e tudo parece normal. Se ocorrer novamente como devo desligar? Como devo proceder?

Eae cara blz? Então... tenta ver isso
aqui, caso não resolva acho que terá que fazeruma restauração de fábrica( vc pode optar por ficar com tudo instalado). Talvez ajude.

[Translation - Eae blz guy? So... try to see this here, if you do not solve I think you will have to do a factory restore (you can choose to keep everything installed). Maybe it will help.]

Obrigado amigo por sua ajuda. Fiz o procedimento voltou tudo ao normal. Só espero que o bug de travamento não aconteça mais. Foi a primeira vez que isso aconteceu com meu Xbox.

[Edit - Translation] - Thank you friend for your help. I did the procedure and everything returned to normal. I just hope the crash bug doesn't happen anymore. It was the first time that this happened with my Xbox.

Yep I got it and it may have fixed the quit to main menu bug as well as I playe dover an hour and was able to quit to the main menu. Have you tried?

Same its a bug i think u can still access the main menu