Bug: Microsoft store does not complete "purchase" of free content/Gwg (web and mobile)

Discus and support Bug: Microsoft store does not complete "purchase" of free content/Gwg (web and mobile) in XboX Insiders to solve the problem; This is a confirmed bug, I ran tests on different devices, internet browsers and also asked other xbox users. For everyone the same problem occurs. And... Discussion in 'XboX Insiders' started by /u/johnhefferson1, Nov 15, 2021.

  1. Bug: Microsoft store does not complete "purchase" of free content/Gwg (web and mobile)


    This is a confirmed bug, I ran tests on different devices, internet browsers and also asked other xbox users. For everyone the same problem occurs. And this problem has been happening for at least 15 days and they don't solve it. So I will post here to see if any employee can forward the problem to the responsible team.



    When you click on the "Get" button in the store, only the xbox logo is loaded onto the screen. That is, it does not complete the acquisition. Try for example to acquire the content from the microsoft store PT-BR (Brazil): "Techwars Global Conflict - The Last Emperor From Hell Edition" (I'll leave example links in the answers).



    If we try to make the purchase directly on the console or on the old Xbox android app (which had the microsoft store), it works correctly. That is, the problem is just using Browser



    I noticed that the problem started to occur after changing the domain in xbox purchases:



    Previously, we made purchases of games, dlcs, etc. on the site with the domain:

    www .microsoft. com



    Now, when we try to access any game content, we are automatically directed to the domain:

    www .xbox. com



    After that, we can no longer get any content directly from the Browser.

    submitted by /u/johnhefferson1
    [link] [comments]
     
    /u/johnhefferson1, Nov 15, 2021
    #1
  2. SLB4EVERPT Win User

    deals with gold

    Do you tried on the web or xbox app on windows10 or mobile? If you can see them could be a bug on the store
  3. Rostom L Win User

    My microsoft balance is not working

    Hi there!

    Could you please purchase the game or item through the Microsoft Store website? You can use your mobile phone or PC to access the web.
  4. SVVOVANN Win User

    XBox One Queue is full when trying to download XBox 360 Game.

    Where to see the queue of downloads for downloadable content-it is clear, with this question, I think no one has problems. But the question is that in this queue for downloads, does not appear and does not reflect the content with backward compatibility
    xb360 that you want to download from the Microsoft store. Although confirmation of the completed purchase or the ability to download Trial version or Free buy is reflected after confirmation of payment from the payment card.

    Free space on the console xb 1 x-enough.
  5. SpiralOut46and2 Win User

    Trouble purchasing backwards compatible games

    I don't have a solution, but just wanted to say it's not just you. I think it's problems and bugs on Xbox's end. I can't download or purchase (for free) the 360 backwards compatible games that are free this month on Games with Gold. I tried to get it on
    the Xbox One and everything seems ok until I click to "Get" the free GwG game. Nothing happens. I keep pressing the A button over and over and nothing happens and I can't "Get" the game. I wind up backing out of it and not trying anymore. To me, they need
    to either fix these issues so people can download the "free" GwG as advertised, or remove them from GwG. These bugs have been happening for months, and Xbox does not fix them or officially respond to all of the problems people are having with them. At what
    point does it become false advertisement when you are advertising a free GwG game, but nobody can get it to download and winds up missing out on it when the time limit is up and it's removed from GwG?
  6. watrmellin Win User

    Cannot buy Xbox content from money in Microsoft account, or any FREE xbox item without giving credit card info

    Actually, the ability to purchase anything for Xbox 360 using currency stored on your account is missing completely. Whether it's free, or charging. Even though the purchase doesn't cost you anything, it's set up in the system to 'charge' you for $0.00 so
    it's still affected by the inability to purchase anything using currency on the web site. =/

    I'm not real sure about how purchasing the content via the app works, but I would assume that it talks to the web site to make it work, so the same rules would apply.
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Bug: Microsoft store does not complete "purchase" of free content/Gwg (web and mobile)

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