[BUG] Claim It gamertag button not working on some locales (Xbox.com)

Discus and support [BUG] Claim It gamertag button not working on some locales (Xbox.com) in XBoX on Consoles to solve the problem; Hey, so, first things first. On Xbox.com we are supposed to be able to change our gamertag after paying for it (when free change is used). When on the... Discussion in 'XBoX on Consoles' started by Kambanka, Sep 19, 2016.

  1. Kambanka
    Kambanka Guest

    [BUG] Claim It gamertag button not working on some locales (Xbox.com)


    Hey, so, first things first.

    On Xbox.com we are supposed to be able to change our gamertag after paying for it (when free change is used). When on the Tag change page (Sign in to your Microsoft account)
    you enter a desired tag and press "Check Availability". If gamertag is available the button turns to "Claim It!" and pressing it would bring a window to confirm the purchase and continue.

    "Claim It!" button does not work for some locales, though. The bug would manifest itself in pressing the button to no avail. Actually, "This gamertag is available." message disappears for a second after Claim It press but then appears again. Happens
    for locales like bg-BG, ro-RO, etc.

    To reproduce:

    1. Visit Gamertag change page: Sign in to your Microsoft account
    2. Change site/region language (bottom left of the page) to Bulgarian, Romanian or Estonian. Don't worry - Microsoft is so lazy that everything will stay in English (no translations for those languages)
    3. Enter some tag which is not available (any random string should do the trick)
    4. Press "Check Availability" (if not available, use another phrase)
    5. Press Claim It! - nothing happens
    Sounds like nothing major, but due to that bug I cannot change my gamertag. This is because of the way the page works. It is set in such a way that the credit card you add will take the address of the country in which language you have opened Xbox.com. So,
    if you open Xbox.com in US English, the card will be with US address; if site is in French, card will be for use in France, etc. But since my card is from a country for which Xbox.com is broken; and since Microsoft reject cards which do not match to the account
    region, I actually cannot change my gamertag.

    :)
     
    Kambanka, Sep 19, 2016
    #1
  2. CrypticZer0
    CrypticZer0 Guest
    What thing's would you most like to see and what thing's would you least like to see in Mass Effect 3's story or Universe?

    According to DMZilla,
    here
    , "We were working on a bug in the live environment and unfortunately for me I posted in that very short period where some letters were replaced with @@@".

    So basically the Xbox.com Forum team was working on some sort of bug and the @ symbol happened to of replaced some letters for people. It should be remedied now.
     
    CrypticZer0, Sep 19, 2016
    #2
  3. Az Turbolaz
    Az Turbolaz Guest
    Xbox One Stereo Headset Mic Not Working for Party Chat

    If you boot up your system with your controller and not use the main power button or voice commands to turn on your system it seems to start working. Possible bug with the timing of some controllers. I dont know.
     
    Az Turbolaz, Sep 19, 2016
    #3
  4. Kambanka
    Kambanka Guest

    [BUG] Claim It gamertag button not working on some locales (Xbox.com)

    Oh, issue is reproducible on:

    - Windows 10: Edge, Chrome

    - macOS: Safari, Opera
     
    Kambanka, Sep 19, 2016
    #4
  5. Legit_T
    Legit_T Guest
    Running into this problem now. Just created a new account and tried changing the gamertag from the one they automatically assigned. Click the claim it button and nothing happens. How do i fix this?
     
    Legit_T, Oct 31, 2018
    #5
  6. Legit_T Win User

    [BUG] Claim It gamertag button not working on some locales (Xbox.com)

    Running into this problem now. Just created a new account and tried changing the gamertag from the one they automatically assigned. Click the claim it button and nothing happens. How do i fix this?
  7. Kambanka Win User

    [BUG] Claim It gamertag button not working on some locales (Xbox.com)

    Oh, issue is reproducible on:

    - Windows 10: Edge, Chrome

    - macOS: Safari, Opera
  8. blueamcat Win User

    Gamertag

    Its probably a visual bug. If you see the correct gamertag on Xbox.com you will be fine. If not, contact support here: xbox.com/help
  9. voyager4023 Win User

    Glitched game?

    The smg and car are for linking to the social club, you also get some haircuts I believe. I was having problems linking my gamertag as well, but I logged in here on xbox.com then clicked the "sign in" button on the social club website to link my gamertag
    and it worked. It's probably having problems because of the high traffic today.
  10. Uncle Kloudy Win User

    Can’t change gamertag

    On xbox it says “You’ve used your free gamertag change. To change it again, you’ll need to buy a gamertag change on xbox.com.” I’ve never changed it and it doesn’t tell me i need to buy a gamertag change when i try on xbox.com, it just does nothing when
    i click claim then gives me the error when I refresh.
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[BUG] Claim It gamertag button not working on some locales (Xbox.com)

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