Broken XB1 Special Edition Remote. Stick broken.

Discus and support Broken XB1 Special Edition Remote. Stick broken. in XBoX on Consoles to solve the problem; The left stick is broken. You can hear some plastic moving around in remote. Need to know how to get it repaired. Tried to fill out repair ticket... Discussion in 'XBoX on Consoles' started by LONGONE66, Dec 17, 2015.

  1. LONGONE66
    LONGONE66 Guest

    Broken XB1 Special Edition Remote. Stick broken.


    The left stick is broken. You can hear some plastic moving around in remote. Need to know how to get it repaired.

    Tried to fill out repair ticket but it would not take the SN#.

    Would really like to get remote repaired.

    :)
     
    LONGONE66, Dec 17, 2015
    #1
  2. bcreative78
    bcreative78 Guest
    Xbox One Elite Controller Build Quality (Analog Sensor Module)

    I have concerns about the quality of the Xbox One Elite controller build. I have now been thru two xbox one stock remotes and one XB1 COD controller. One suffered a drift issue and the other two the left analog stick modules broke. I haven't seen any postings
    about the internal build, neither has MS addressed issues with their stock remotes. Would really need to know this before I shell out 150.00. Anyone with some info, please feel free to share.
     
    bcreative78, Dec 17, 2015
    #2
  3. Hart Atttack
    Hart Atttack Guest
    Xbox One Controller, left stick faulting!!!

    You will get more broken controllers. The new controller is a piece of junk. Every single one I have tried has a broken left thumb stick... or it's on the way to being broken. This is a mass hardware failure. Look at all the people having the same problem.
    360 controllers were WAY better quality. Even the new media remote is a piece of junk. All these websites spewed out positive reviews way too quick before spending time with it. You need line of site for it to even work. Reminds me using my VCR remote as a
    kid. Junk.
     
    Hart Atttack, Dec 17, 2015
    #3
  4. iNb4 Ownage
    iNb4 Ownage Guest

    Broken XB1 Special Edition Remote. Stick broken.

    Hey there!

    Thanks for the support message.

    Be sure you're entering the correct information with the product ID/Serial number at
    https://myservice.xbox.com/

    There is no repair process for a controller, rather they just send you a new one instead and replace it for you. Let us know on how that goes.

    Cheers!
     
    iNb4 Ownage, Dec 18, 2015
    #4
  5. iNb4 Ownage Win User

    Broken XB1 Special Edition Remote. Stick broken.

    Hey there!

    Thanks for the support message.

    Be sure you're entering the correct information with the product ID/Serial number at
    https://myservice.xbox.com/

    There is no repair process for a controller, rather they just send you a new one instead and replace it for you. Let us know on how that goes.

    Cheers!
  6. Hart Atttack Win User

    Xbox One Controller, left stick faulting!!!

    You will get more broken controllers. The new controller is a piece of junk. Every single one I have tried has a broken left thumb stick... or it's on the way to being broken. This is a mass hardware failure. Look at all the people having the same problem.
    360 controllers were WAY better quality. Even the new media remote is a piece of junk. All these websites spewed out positive reviews way too quick before spending time with it. You need line of site for it to even work. Reminds me using my VCR remote as a
    kid. Junk.
  7. Baldarf Win User

    Xbox One Day One Controller broken

    Mine was broken too, the right stick won't move the camera side to side. Went out an bought a new one, and it works fine. Sending the day one back on Monday, very frustrating since I wasn't planing on buying a second one just yet $$$. I also agree that they
    could take your billing info and put a pending charge until they got the broken one. Oh well, now I'll have two, and broken accessorizes aren't limited to Microsoft. I've had a broken Samsung remote and a Sony surround system that would even turn on, it happens
  8. Driftervii Win User

    Controller analog sticks broken?

    bump .....left stick is broken
  9. RespectedDoor2 Win User

    Xb1 controller drifting up!

    my left analog stick is broken
Thema:

Broken XB1 Special Edition Remote. Stick broken.

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