Broken Store

Hello randomchaos_21,

Thank you for reaching out to us about your issue.

When installing these games are you using the Microsoft Store app or the Xbox app? If you're using the Microsoft Store app, try using the Xbox app instead.

If you're having issue installing the Gaming Services, you can try following the steps below:

Reinstall the Gaming Services app on your Windows 10/11 device:

1. Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.
   
2. In Windows PowerShell, type the following command and press Enter:
   
   get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
   
3. In the same window, type the following command and press Enter:
   
   start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
   
4. Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
   
5. Restart your device and try to install the game again.
   

You can find these steps and more on our Xbox support page here: Troubleshoot game installations on a Windows device | Xbox Support

Let us know if this helps!

XBF Dom

I believe gamestop will still buy broken consoles. Or go to lesser known gaming stores. I know gametraders / gamexchanges that are around me will buy broken consoles and give you store credit.

The store isn't broken, I found a solution.

try to reinstall your profile, this process does not weigh more than 100 mb and will not delete anything else, it would also be good if you checked your region may have been changed to another and that causes your problems

Hey there Nacho!

Are you still having this issue?

If so, are you connecting to the store via these devices all on the same internet connection?

If so, can you possibly try a different internet connection to see if it yields any better results?

Let us know and we'll go from there! ^_^