Broken Call Back Feature

As I mentioned above, the call back should not be working, the ideal would be contact via chat with support.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community

Hello Apex, , I'm sorry you are having difficulties contacting Xbox support, I believe that the call back is not working, the best option would be contact via chat.

Go to: https://support.xbox.com/en-gb/contact-us/

See the bottom left part of the page and make sure that the page has the correct region that you are in (ex: United States - English for USA)

If not, click on it then select the correct region that you are in.

Check and confirm that you are within the available time of support under Contact times.

Click Contact us

Select the drop-down menu options that will match your concern.

On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed.

On the next page, select either Chat online or Request a call option then follow or enter the needed details.

Hi Georges.

What you have mentioned to me. Is the exact same thing as what I have just done. To find out the call back system is broken.

I need an number. So that I can talk to them on the phone?

Hello again, choose the option "Message a Gamer in the Community", after being answered by a gamer analyst, ask him to transfer it to support.

I dont get an option to chat with support