Broken bumper button on elite controller

Hello Orion 4o4 I am sorry to hear about this. But sadly as you said before [quote user="Orion 4o4"]I want to get a replacement controller, but the online service center will only let me purchase replacement
thumb-sticks, d-pads, and rear paddles. Any help would be greatly appreciated. [/quote] you are unable to purchase the right bumper because they are not interchangeable you may be able to find a local or online store that will repair it for you. But if you
absolutely have to you can purchase a new one here.

I have my elite for a lot of time and with me the rubber grips went off with 1 year of use, last month was a broken bumper. I had to replace the bumpers of my old controller.

My "elite" controller broke after 6 months of normal use and no abuse. The left bumper is broken and the left stick has too much play in it. Microsoft of course won't do anything because it is past its 90 day warranty. Tons of reports of broken bumpers and
yet Microsoft won't come out and admit they have a design flaw with these controllers. Profits over gamers

I bought 2 Elite and both left bumpers broke about 6 months into owning them...Really hope they make a better controller. $300 and now i have 2 broken controllers. What a joke!

I read a bit into the controller made by Razer, it has 4 customisable buttons (2 on the back and 2 in between the bumpers)

On the Xbox Elite controller you can change all buttons so if you want your bumper to be the A button you can do that, and still have 4 extra buttons on the back. In the end it all comes down to which you prefer. The Xbox Elite controller is heavier because
it has steel components. The Razer Wildcat is lighter and has different features.

Razer Wildcat:
www.razerzone.com/.../razer-wildcat-xbox-one

Xbox Elite Controller:
www.xbox.com/.../elite-wireless-controller