Broken account

Discus and support Broken account in XBoX on Consoles to solve the problem; I have a few accounts on my Xbox 1 and for some reason I can't log in to the one I mainly use. I have tried password reset ,just resetting my xbox. I... Discussion in 'XBoX on Consoles' started by aspiredhelix, Jun 21, 2017.

  1. aspiredhelix
    aspiredhelix Guest

    Broken account


    I have a few accounts on my Xbox 1 and for some reason I can't log in to the one I mainly use. I have tried password reset ,just resetting my xbox. I do not know what to because it does not tell me anything it just won't let me log in.

    :)
     
    aspiredhelix, Jun 21, 2017
    #1
  2. Neight
    Neight Guest
    Anybody excited about THE CREW?

    My position has gone from optimism to highly sceptical to cynicism, on account of the recent phenomena of shipping broken games.
     
    Neight, Jun 21, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Broken Rewards or Broken Account?

    Hello Bennicbane,

    As Smwutches says, we no longer award Credits for Gold renewals. Also, since your purchase did not complete any offers, it will be a part of your MyVIP payback, which is calculated as a monthly whole and placed as pending midway through the following month.
     
    XBLRewards8, Jun 21, 2017
    #3
  4. Broken account

    Hey there aspiredhelix,

    Which account are you seeing the issue with and are you able to sign in on Xbox.com? Do you see an error message or error code?

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Jun 22, 2017
    #4
  5. Bennicbane Win User

    Broken Rewards or Broken Account?

    Right sorry I should have been more specific. I'm missing rewards from re-upping my gold status about a week ago now and purchasing Wolfenstein about 2-3 days ago.
  6. XBLRewards8 Win User

    Broken Rewards or Broken Account?

    Hello Bennicbane,

    As Smwutches says, we no longer award Credits for Gold renewals. Also, since your purchase did not complete any offers, it will be a part of your MyVIP payback, which is calculated as a monthly whole and placed as pending midway through the following month.
  7. Smwutches Win User

    Broken Rewards or Broken Account?

    As of July 1, 2014, there are no offers to receive credits for renewing gold.

    There are currently no offers Wolfenstein qualifies for. If you are eligible for VIP rebates, it would be part of your rebate for this month. Rebates are calculated after the end of the month and given by the 15th of the next month. So it would be too soon
    to see credits pending for October purchases.
  8. Smwutches Win User

    Broken Rewards or Broken Account?

    What offers are you looking for credits from?
  9. Mister Mascot Win User

    Broken account

    Hey there aspiredhelix,

    Which account are you seeing the issue with and are you able to sign in on Xbox.com? Do you see an error message or error code?

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
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Broken account

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