bro how long do these guys take

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft account being compromised.

If I may ask, have you already contacted Microsoft Xbox Support for an escalation to recover your account? If yes, the support agent will provide you with an expected timeframe (I reckon it should be 72 hours) However since you mentioned that it's been a month yet you haven't received any replies from the Support, you will have to contact them manually for a follow up and provide your service request number.

If you haven't requested any escalation yet, you can try to perform the interactive tool in order to recover your account according to the official Microsoft article: https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

If the steps above didn't work, you will need to reach out to Microsoft Xbox Support for further escalations as they have the tools and resources to properly investigate this case.

According to Microsoft Agent | Moderator, XBF Brad A and Xbox Ambassador, CosmicCraze:

https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37 and https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

Here's how to contact Xbox Support:

"Chat Support:

> Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
> Click on the "Contact Us" button in the right of the screen.
> Select the issue you need help with and click on the "Next" option.
> Sign in to your Microsoft account.
> Follow the prompts to connect to a live chat agent.

For Callback Support:

> Select Xbox One
> Select See more options then subscription changes
> Select Show Contact options
> Select Request a call from support

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

If you're unable to contact them, try again at a later time."

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

I have found that most dont care. They just want people to play with and have fun. They want money and as long as its rolling in then they are pretty happy. Its about the fun not how long it takes bro.

Hi there D.C_P, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

Please take in mind that the time it takes for refunds to be reflected in your bank account after the refund is approved is generally between 3 to 5 business days (Saturdays, Sundays and holidays are non-business days). The time may vary depending on the bank, as some banks may take longer to process refunds while others may process them faster.

To confirm this information, please visit the following link and navigate to the "Games & apps" section:

https://support.microsoft.com/accou...r-refund-81629012-aa4f-f48b-2394-8596f415072b



I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.

Hi, my name is Annanda, thank you for your question and for reaching out.

Refunds usually take from 3 - 5 business days ( sometimes it can be more depending on your bank institution ) to be completed and go back to your payment method, but in the last 3 weeks, the refund process suffered a delay. This delay most likely has been solved, but the refunds done by these weeks are slowly getting back on track, so there is a little delay to expect.

If your refund has taken 14 business days, I recommend contacting Support ( here in the community we have no access to account/billing information ) so they can help you address your refunds.

https://support.xbox.com/contact-us/

If the options you choose on the Support link do not give you access to Request a Call or Live Chat, select other options ( even if they do not match your current issue ) because what is important here is for you to contact Support, okay?

I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

If the reply was helpful, please don’t forget to upvote or accept as an answer, thank you.

Best Regards, Annanda.

My name is Loren. I'm an Independent Advisor, and I'll be glad to help you today.

A refund may take 3 to 5 business days after your refund is approved. The process may take longer depending on your financial institution.