Brand new Xbox s, wont connect to my network all the time

Hello, I got the same problem from now on.

When I turn on my Xbox, I sign in with my acc. But on the main screen/Home section it shows me ' Connect to Xbox network'.

1 - When I press to check the connection it says its all good you connected.

2 - I tried Wired and Wireless connections but both of them says the same.

3- But when I tried to give my Xbox a connection from my mobile phone as a WiFi Hotspot with the same internet provider - it worked!. Ads started rolling, updates for games and etc.

4- How is this possible? Same WiFi given to Xbox but thought a mobile hotspot ir working and directly it's not.

5- I called my internet provider for any info they could provide me, tried resetting my internet line for my home address and etc. Even they see a connection between WiFi/wired and my Xbox, but they haven't seen a problem from their side.

6 - should I take my Xbox to warranty or anything like this to check? Maybe network adapters working incorrectly? (But connection between WiFi hotspot is working). Completely lost now what should I do now?

7 - tried resetting console, all those hardwares resets and etc.

If anyone have a solution for this please share!

Have a good day

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Shaunny

If you try connecting the console via Wi-Fi the problems persists or is happening via cable?
Also, do you have the console connected via cable directly to your home router or are you connecting the console to a repeater? (or similar)

If you're connecting the console directly to your router please try using a different port if possible (try with each one)

So I went to another house with a different wireless network and Xbox One and my laptop immediately found and connected to it. I guess that must mean it is either my brand new Xbox One S or more likely my network. Still can't figure it out though.

it been happening with me lately in this insider build

just shipped my console today for repair as i was having other startup problem that wont go away even after factory rest several times

its a very brand new xbox one s

Its a brand new router only taken out off the box today. in response to vibroplex its not that i can't connect to xbox live its that my xbox wont connect to my router.