Brand new xbox one x isn't reading previous gen games.

I just got my brand new xbox one x yesterday. I had been playing a xbox one games for a little while before deciding to play halo wars. I put it in and it says this disc "isnt playable here" and that it is not on the list for backwards compatibility. I was
confused because I know it is so I try some other previous gen games. I tried morrowind, mass effect 3,assasins creed 1, and mass effect 1. The xbox one x gave the same message to the previous gen games while successfully reading my xbox one games. Any idea
on the problem and how to fix it?

:)

 

Do you consider the X a new generation?

It isn't a next gen console for one very big reason.

You wont be able to go into a shop and buy an Xbox One X only game, if this was a next gen console you would. Going forward all games that work on the Xbox One will work on the Xbox One X.

Previous generations console have not been like this, with the PS1 & PS2, even though you could play PS1 games on the PS2, you could buy PS2 games that only worked on the PS2.

 

Do you consider the X a new generation?

I have a feeling this will eventually change.

 

Check the discs you are trying to play if they have scratches or slight damages.

 

Hi! In this case performing a power cycle/hard reset usually helps:

Restart or Power Cycle Xbox One Console

 

yeah ive already tried that to no avail. There does not seem to be amy correlation between successful readings and disc conditions. Both my clean and dirty xbox one games work while both clean and dirty previous gen games don't work at all. This is odd to
me because my original xbox one read my previous gen games just fine.

 

That's indeed a bit odd. Then you should do a factory reset with keeping your games and apps (so that you don't have to install them again):

http://support.xbox.com/xbox-one/console/reset-console-to-factory-defaults