Brand new Xbox one - don't turn on after first update and starts everything over and over

Discus and support Brand new Xbox one - don't turn on after first update and starts everything over and over in XBoX on Consoles to solve the problem; Hi! This is a brand new Xbox one, and the second Xbox one of house. After plug everything and turn it on, choose language and setup wifi, the first... Discussion in 'XBoX on Consoles' started by empadaogoiano, Dec 21, 2014.

  1. empadaogoiano
    empadaogoiano Guest

    Brand new Xbox one - don't turn on after first update and starts everything over and over


    Hi!

    This is a brand new Xbox one, and the second Xbox one of house. After plug everything and turn it on, choose language and setup wifi, the first update starts and finish ok. when Xbox try to reset, it never turn on and the power button don't works anymore.
    after that, the power led turns orange. if I unplug the power cord, I can turn it on again, but the initial setup starts from begining (language, wifi setup, dowload,update, reset) and the console turns off and don't turn on again without unplug the power
    source.

    I already tried to change the power source from my other Xbox one, but everthing happens the same way.

    Some idea?

    Luiz

    :)
     
    empadaogoiano, Dec 21, 2014
    #1
  2. gds1972
    gds1972 Guest
    Update starts over and over again

    Hi

    Do you know if your console is in the insider (formerly preview) program? As this will probably be the reason the console is receiving multiple system updates in a short period of time.
     
    gds1972, Dec 21, 2014
    #2
  3. JaSamTostMaster
    JaSamTostMaster Guest
    Update starts over and over again

    My box has done 3 updates in the last 7 days and it takes a lot of time each time.

    MS does a poor job helping with offline update Xbox One System Updates | Offline System Updates

    there is no file to download.

    do you people have this problem and/or do you have any suggestion how to get rid of it?

    Thanx

    Tostmaster
     
    JaSamTostMaster, Dec 21, 2014
    #3
  4. NewBlacksmurf
    NewBlacksmurf Guest

    Brand new Xbox one - don't turn on after first update and starts everything over and over

    You can try the factory reset via USB

    Check out this link -
    support.xbox.com/.../offline-system-update-diagnostic-tool

    If its related to the power, then I would suggest having an electrician, check out your outlets first.

    Test the Xbox One but using the power cable that does work.

    If it works, then test that same outlet

    If that works then....guess what Brand new Xbox one - don't turn on after first update and starts everything over and over :) See the above link
     
    NewBlacksmurf, Dec 22, 2014
    #4
  5. NewBlacksmurf Win User

    Brand new Xbox one - don't turn on after first update and starts everything over and over

    You can try the factory reset via USB

    Check out this link -
    support.xbox.com/.../offline-system-update-diagnostic-tool

    If its related to the power, then I would suggest having an electrician, check out your outlets first.

    Test the Xbox One but using the power cable that does work.

    If it works, then test that same outlet

    If that works then....guess what :) See the above link
  6. ShokaRoka Win User

    problems with set up update

    I don't think the other people who replied understand what you are asking because I'm having the same problem. My brand new Xbox One S is going to sleep/turning off DURING the straight out the box initial set up update. Not AFTER it's fully downloaded the
    update and it auto restarts. And when I turn the Xbox one back on, the initial set up update starts over. You can't get to the settings yet to set it to download even when the console is off/sleep because it can't get past the initial set up update. Nobody
    has time to sit in front of the TV for hours, wiggling the controller sticks every 5 mins to keep the controller/Console from going to sleep partially through the Initial setup update and having to start over. It's been 3 days and I haven't been able to play
    one single game yet on my new Xbox One S. Is there any way to prevent this?
  7. Haakan Win User

    After 7 hours of downloading the first update it started over! :(

  8. Haakan Win User

    After 7 hours of downloading the first update it started over! :(

  9. gds1972 Win User

    Update starts over and over again

    Hi

    Do you know if your console is in the insider (formerly preview) program? As this will probably be the reason the console is receiving multiple system updates in a short period of time.
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Brand new Xbox one - don't turn on after first update and starts everything over and over

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