Brand New Xbox One All Digital Will Not Updated in Start Up

SynonymToasty · Sep 2, 2019

So I just plugged in my brand new all digital xbox. It connected to my wifi perfectly, but it will not update and I keep getting an error that says,

"There was a problem with the update

You need this update to use your console, but something went wrong."

I'm getting all kinds of error codes every time I hit try again. The latest is error code 0x80072EE2.

I don't know what I'm supposed to do. I'd appreciate any help!

:)

SynonymToasty

I can't move to a different location, and I cannot connect via wire. I tried the error code support, but it didn't tell me anything I didn't already know.

I'm literally turning on the xbox for the first time so I can't go to the home screen or do anything in settings. I have a macbook so I doubt I can do an offline update anyway as it says you need a windows based PC.

Chudamaru

Have you tried using a wired connection?

WPAK

Hi there,

that specific error code seems to be related to the connection with internet speed.

If you are connected via wifi, try a different location or try a connection via a wire (if possible).

If that doesn't help you might want to try the steps advised on this link for the error code 0x8007xxx

https://support.xbox.com/xbox-one/errors/error-code-80072xxx

Which may advise an offline update too, steps are available on the link's troubleshooting steps

Let us know the results

Exodus Scalpel

It could be connected to the Xbox Live service we are currently experiencing.

We are sorry for any inconveniences.

SynonymToasty

I'm in my bedroom and all the comcast doodads are downstairs. No possibility of moving locations.

Brand New Xbox One All Digital Will Not Updated in Start Up