Brand New Play and Charge Kit Doesn't Work

The battery level on the battery which came with the kit hasn't changed in the week that I've had it, despite having the controller connected for three days without interruption/disconnection. Despite the light on the cable not turning on, it doesn't seem
to be the cable that's malfunctioning because the controller powers on as soon as the cable is connected. The problem seems to be the battery. I've tried cleaning the contacts but the problem remains.

:)

 

Play and Charge Kit doesn't work

I don't know what's wrong with the Play and Charge Kit, but my Xbox One Controller doesn't charge. If i plug the controller on the pc (with the cable from the play and charge kit) i can play perfect. But when i unplug the controller (after 2 hours of "charging"),
the controller turns off in about 20 seconds. And i noticed, the led doesn't work anymore. On the first day when i tried the play and charge kit, everything worked fine (the led too).

And what i can't believe: I bought the controller and the play and charge kit not even 2 months ago!

(I also tried to put batteries in the controller, and everything worked fine)

 

Play and Charge Kit doesn't work

Sounds like a fault with the battery to me. You can test this out. Unplug the controller from either the PC or Xbox, remove the rechargeable battery. Reattach your controller to the PC or console without the battery. If your controller powers up and
works with just the cable, the battery is faulty.

Faulty batteries pretty much always show a full charge and then cut out.

 

If the play and charge kit is not functioning, you should reach out to the retailer where you bought it to try and get a replacement. It would be faster than trying to get a repair done.