Brand New-ish Xboxone Not updating in Step-up mode

Discus and support Brand New-ish Xboxone Not updating in Step-up mode in XBoX on Consoles to solve the problem; Hello, I was giffed a barn new never opened Xboxone about 2 weeks ago. I have been able to plug it in and power on just fine. Once I get to the... Discussion in 'XBoX on Consoles' started by Gabe Maze, Jul 26, 2023.

  1. Gabe Maze
    Gabe Maze Guest

    Brand New-ish Xboxone Not updating in Step-up mode


    Hello, I was giffed a barn new never opened Xboxone about 2 weeks ago. I have been able to plug it in and power on just fine. Once I get to the oringainl set-up process it starts to fail. When I am in the original "Checking for Updates it says "There was a problem with the update". I have tried to follow Microsoft repair and nothing has worked yet.

    Error Code: 0x80072ee7

    :)
     
    Gabe Maze, Jul 26, 2023
    #1
  2. RainingRoses Win User

    Brand New-ish Xboxone Not updating in Step-up mode

    Hi Gabe,

    Are you referring to the original Xbox One, One S, or One X?

    Try the recommended troubleshooting here (particularly everything under ‘Error message: There was a problem with the update’ > 80072xxx):

    Troubleshoot system updates on Xbox | Xbox Support

    This is the official support guide (which directs you to the above one as it’s related to an update) for the specific error code you receive:

    Error 0x80072ee7 occurs when opening content on your Xbox console or Windows device | Xbox Support

    Hope this helps.
  3. ras myrhdak Win User

    Controller disconnecting with power still on

    They are updated they are brand new controllers I can't use them if they are not updated that's the 1st step with new controllers
  4. supernoob 500 Win User

    WHAT?

    New XBoxOne today, can't play on it because it won't do an update.

    1. Why does a brand new console need an update?

    2. Why should I need to be online to play a single player game?

    3. Is Microsoft owned by the Grinch because they have ruined my Christmas!!!!!!!!
  5. DAVE BRANCH Win User

    "There was a problem with the update"

    there was a problem with the update

    you need this update to use your console,but something went wrong.for help visit...xbox.com/xboxone/update/help.

    went there tried everything it said and nothing worked.i bought this machine brand new today and its faulty...its going straight back to the shop and im getting my money back and buying a ps4
  6. xXBOXxOne Win User

    Extremely upset with Microsoft Over the Lack of backwards Compatibility on the Xbox One

    yeah Im starting to wish I jus bought a Ps4 instead, I might sell this xboxone for the exact price of a brand new Ps4.
Thema:

Brand New-ish Xboxone Not updating in Step-up mode

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