bought Xbox one X, tried to load ARK survival from Xbox one, and it tells me I don't own it

Discus and support bought Xbox one X, tried to load ARK survival from Xbox one, and it tells me I don't own it in XBoX Games and Apps to solve the problem; Bought a Xbox one X, was using a Xbox one before and playing ArK survival, once I transferred it to the Xbox one X it claims I don't own the game and... Discussion in 'XBoX Games and Apps' started by zomboy100, Dec 13, 2018.

  1. zomboy100
    zomboy100 Guest

    bought Xbox one X, tried to load ARK survival from Xbox one, and it tells me I don't own it


    Bought a Xbox one X, was using a Xbox one before and playing ArK survival, once I transferred it to the Xbox one X it claims I don't own the game and wants me to buy it again!!!

    Please help!

    tried updating the game, still not working, just send me to the microsoft store to buy it again

    :)
     
    zomboy100, Dec 13, 2018
    #1
  2. iiZakYT Win User

    bought Xbox one X, tried to load ARK survival from Xbox one, and it tells me I don't own it

    Hey I Have You Got A account that has ARK if not Got To Xbox Settings And Then my home xbox then go to make this my home xbox thank you :]
  3. choppyseize Win User

    bought Xbox one X, tried to load ARK survival from Xbox one, and it tells me I don't own it

    Hi,

    I would check your purchase history to make sure that your profile does in fact own it, Or search it in the Xbox store, Anything you own will show as owned there.
  4. zomboy100 Win User

    bought Xbox one X, tried to load ARK survival from Xbox one, and it tells me I don't own it

    I just spoke to someone at Microsoft and helped with the issue, thank you
  5. Christyna64 Win User

    bought Xbox one X, tried to load ARK survival from Xbox one, and it tells me I don't own it

    Is it in your purchase history still?
  6. {Parity} Win User

    bought Xbox one X, tried to load ARK survival from Xbox one, and it tells me I don't own it

    You should contact support directly for assistance with that. https://support.xbox.com/contact-us

    Make sure you are logged into the account that actually purchased the game.
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bought Xbox one X, tried to load ARK survival from Xbox one, and it tells me I don't own it

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