Bought Xbox one at target for Christmas. Contacted Xbox support, need to unregistered a box ...

Hi there

The code should of been attached seperately on the back of the receipt or at the bottom.

I would say to follow the advice, to contact target support. I actually had a similar situation with a Christmas gift i got for my boyfriend, i misplaced the receipt and reached out to K mart support on facebook via a message. Ended up being able to go into
the store and replacing it. If you contact target and even ask for a manager, provide the receipt you now have and show them there is no code for the product purchased. They need to provide you with the product code as it is a outside retailer of xbox, xbox
won't be able to handle it sorry.

Hi Jamie - I'm sorry to here that it isn't working. Can I ask where you purchased the gift card and is it currency or for a game? If you bought it from a store, you need to contact the retailer and let them know the issue. If you bought it online, it may
be a good idea to contact Xbox Support. Merry Christmas - Luke

[quote user="ChubbiestBark41"]

Seems to indicate brand new xBox from Target is not under warranty because it is outdated??

As this is totally unacceptable for a Christmas gift, and after several hours I was no closer to resolving the problem, I returned the box to the point of purchase and purchased a different box from a different retailer.

[/quote]

If you returned the faulty console to the retailer and purchased a new one, I fail to see what the issue is. If anything it sounds like you are going to be getting a new kinect sensor for free, unless the new console you bought
already has one, but even still now you'll have a spare.

If you still have the box the console came in, you would want to check every flap and sleeve of the box to see if it's there. If it's not there, then you would need to contact Target to see about an exchange.

Hard resetting and removing your account from an xbox doesnt tell microsoft that it's not yours anymore.

Once you have completed the above and your xbox is clean of your identity, complete the following to unregistered it.

On your account goto Device support and pick the device you want to unregister.

Select more actions > remove device

Make sure the info is correct then check that you have select the correct Device, then check the box next to I'm ready to remove this device and select remove.