Bought xbox live while working in Brazil can I change to UK?

Discus and support Bought xbox live while working in Brazil can I change to UK? in XBoX on Consoles to solve the problem; I purchased xbox live while working offshore and now that I'm back in the UK I'm trying to add the game pass but it won't work due to store region... Discussion in 'XBoX on Consoles' started by BobDuff1, Jul 17, 2020.

  1. BobDuff1
    BobDuff1 Guest

    Bought xbox live while working in Brazil can I change to UK?


    I purchased xbox live while working offshore and now that I'm back in the UK I'm trying to add the game pass but it won't work due to store region mismatch. Is there any way around this? I have spoken to xbox support but they haven't been helpful at all.

    :)
     
    BobDuff1, Jul 17, 2020
    #1
    1 person likes this.
  2. Dirty Loco Win User

    Clarification Needed For Regional Conflicts, Restrictions etc.

    [quote user="jamescisv"]With the above arrangement, would there be a problem playing a game bought in the US, or Brazil with a UK based account? [/quote]

    Disc based games will not have any problem, but downloaded games (and downloaded content) will. Anything bought on a UK based account must be bought from the UK marketplace, using UK payment options. Your physical location doesn't
    matter. This can easily be done by changing your console location to UK in the system settings, and by using pre-paid UK Microsoft credit (which many places sell online).

    [quote user="jamescisv"]Would there be a problem downloading additional content in Brazil, for a game I'd purchased in the UK (or US)?[/quote]

    There shouldn't be any problem there

    [quote user="jamescisv"]Indeed, would I be prevented from downloading additional content etc, if my account's UK registered, but the game's bought in Brazil (or the US)?[/quote]

    It should be noted that anything downloaded on the Brazilian marketplace can only be bought on a Brazilian account. Same goes for stuff on the US marketplace. If you buy a disc game in Brazil, then add UK DLC, you won't have
    a problem. If you download a game on your UK account (from the UK marketplace), then buy DLC using a second Brazilian account (from the Brazilian marketplace) it should theoretically work (I'm not 100% sure), but you will need both accounts signed in while
    playing that game.

    [quote user="jamescisv"]Would I still be able to download full games, Games with Gold, etc, from the UK store, even though I was based in Brazil?[/quote]

    If the location in the system settings of your console is set to UK, then yes.

    [quote user="jamescisv"]And finally, is it even possible to have a UK based account - particularly if I
    buy the Xbox One from the US, and then set it up in Brazil?[/quote]

    Yes.

    A couple of options that may make things easier for you.

    1) If possible, you could change your account region from UK to Brazil. Where the console is bought from doesn't matter.

    2) If you can't change the region of the account,or you don't want to, you can make a second silver Brazilian account which you can use to buy stuff from your local marketplace. As long as it's a silver account, you won't be
    able to get stuff like "Games with Gold", and "Deals with Gold" though. You will also need to be signed in on that account while playing that game on you main account.
  3. FITSMAN PWR GRC Win User

    Xbox live subscription from different country's than gamertag is.

    As start. Again I don't ask that.

    I ask if i can from Brazil add xbox live gold card while i am at Brazil with my console, and if i can the forgotten xbox live gold card from Brazil add while i am at Greece if i change the region from my console settings.
  4. CommunalThrone Win User

    Issues Downloaded Games

    I've migrated in the same console, but, the region that i live is different from the specified one. So, I was in Brazil and then I've changed my account to USA, but i'm back to Brasil and the time lapse to change my account back isn't over. First of all
    I've bought the games on my Brazil account and then changed to USA. When i've come back to Brazil the games don't work.
  5. davemcfly85 Win User

    What is region?

    regions are the countries of the earth, north america/canada england, germany etc. if you say live in UK and you get a US MS points card it will not work as you can only use a UK ms points card on a UK region account. and regions, like the date of birth
    cannot be changed on the account once set, you can only migrate to one of the 9 countries that never had live before which are: Russia, Poland, South Africa, Greece, Czech Republic, Hungary, Brazil, Colombia and Chile.
  6. Georges C. Win User

    game key doesnt work in my country (bought in brazil - trying to use in uk)

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community and Merry Christmas.

    Hello Fr4nksy, unfortunately the game key you bought in Brazil is only valid in Brazil, because game codes, subscriptions and Gift Cards are region locked.

    As you live in the UK, in order to redeem your Minecraft the key would have to be from the UK.
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Bought xbox live while working in Brazil can I change to UK?

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