Bought Xbox Game Pass Ultimate (for PC and Xbox games) on PC, but it's not working on the Xbox.

Discus and support Bought Xbox Game Pass Ultimate (for PC and Xbox games) on PC, but it's not working on the Xbox. in XBoX Accessibility to solve the problem; This is super confusing and I'm not sure where else to ask. I recently got a new PC, and for some reason, when I set it up and used my gmail account as... Discussion in 'XBoX Accessibility' started by TrMako, Nov 7, 2021.

  1. TrMako
    TrMako Guest

    Bought Xbox Game Pass Ultimate (for PC and Xbox games) on PC, but it's not working on the Xbox.


    This is super confusing and I'm not sure where else to ask. I recently got a new PC, and for some reason, when I set it up and used my gmail account as my primary account for the whole computer to login, it automatically stuck my gmail account as the one to use for the Microsoft store. BUT, my very old hotmail account is the one I use for my Xbox Live stuff, where I created my original Xbox Live account and use to login on the console.

    It literally won't let me change the Microsoft store account to my hotmail one. When I try, it says I'm not allowed to use personal accounts.

    But weirdly, the Microsoft Store App, despite using my Gmail account, is somehow linked to my Xbox gamertag and actual hotmail microsoft account. When I purchase games on my PC through the Microsoft Store and play them on the PC, I'm automatically signed in and playing as my Xbox Gamertag. So, I didn't think there was an issue.

    However, now I just bought Xbox Games Pass Ultimate on my PC in the Microsoft Store app. It works on my PC, I can now install and play Game Pass games there -- but it's not reflecting that I've bought game pass at all on my actual Xbox. And I checked, the subscriptions page actually says I have "Xbox Game Pass Ultimate" NOT "Xbox Game Pass for PC" so I was under the assumption that included console and PC game pass.

    Is there some way to merge my gmail and hotmail Microsoft accounts? I don't know how they are somehow linked and yet buying the subscription on one didn't apply to the other. I saw you could add an alias (an alternate email address) to use to login with on your Microsoft Account, but that doesn't work either. It won't let me add my Gmail to my hotmail one or vice versa because it says you can't use an email address already in use.

    :)
     
    TrMako, Nov 7, 2021
    #1
  2. StuartATrueRed Win User

    If I buy Ultimate on my pc will it also work for Xbox?

    Game Pass Ultimate contains Xbox Game Pass, PC Game Pass, EA Play (XBOX & PC), Cloud Gaming, and Xbox Live Gold. So yes, it will work on Xbox and PC.
  3. XA JJKILLERs Win User

    Game pass Ultimate - Works on PC, but not on Xbox

    Hello

    Did you buy Gamepass for PC or Xbox ? If you bough the Xbox version only play anywhere titles will work on PC.
    Hi, thanks for your reply.

    I bought game pass ultimate through my PC. I was of the understanding that this worked on both PC and Xbox, maybe I was wrong?

    Cheers

    Ultimate is both pc and xbox
  4. StuartATrueRed Win User

    Game Pass on both platforms.

    If you have bought Game Pass Ultimate, then it includes Games Pass for Xbox, Game Pass for PC, EA Play for Xbox, Cloud Gaming on android & Xbox Live Gold. So yes, you can use it on your PC.

    It's simple to use, download the Xbox app on your PC, log in with the account that has Game Pass Ultimate, and then download a game from the app, once downloaded, start the game.
  5. Nordic Geek Win User

    Game Pass not working w/ PC App

    You might've bought the console version of game pass which is not compatible with pc. To use game pass on pc, you either need to buy the pc version, or game pass ultimate
    I have purchased the PC (Beta) Xbox pass.
  6. Smwutches Win User

    Xbox game pass says I need to buy again for PC

    It depends on what you bought. There's Game Pass for Console, Game Pass for PC, and Game Pass Ultimate.

    If you only bought Game Pass for console, then it won't work on a PC.

    Game Pass Ultimate includes both version of Game Pass plus a Gold subscription. So if you bought Game Pass Ultimate, you should have access in both places.
Thema:

Bought Xbox Game Pass Ultimate (for PC and Xbox games) on PC, but it's not working on the Xbox.

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