Bought Xbox game not appearing on Xbox mobile app and Others pop up instead

Discus and support Bought Xbox game not appearing on Xbox mobile app and Others pop up instead in XBoX Games and Apps to solve the problem; I recently purchased the digital Halo: The Master Chief Collection as part of the recent deals. When I go on my Xbox I can see that along with every... Discussion in 'XBoX Games and Apps' started by MAXIMUS SUPREMO, Jun 17, 2021.

  1. Bought Xbox game not appearing on Xbox mobile app and Others pop up instead


    I recently purchased the digital Halo: The Master Chief Collection as part of the recent deals. When I go on my Xbox I can see that along with every other digital game I have purchased, however when I open the Xbox app on my iPhone it does not show Halo MCC in the library and actually has other games that I did not purchase instead. Is there a way to remedy this and update the Xbox app library? Is there an error with my purchase of Halo MCC? Why are these other games appearing? Any and all help would be appreciated.

    :)
     
    MAXIMUS SUPREMO, Jun 17, 2021
    #1
  2. XBF Houmaidi O Win User

    Bought Xbox game not appearing on Xbox mobile app and Others pop up instead

    Hello @MAXIMUS SUPREMO!

    Since the library shows other games you did not purchase, I would recommend checking if you are using the correct account which contains Halo: The Master Chief Collection. However, please keep in mind that the Halo: The Master Chief Collection is currently available on Xbox Series X/S and Xbox One .
  3. MAXIMUS SUPREMO Win User

    Bought Xbox game not appearing on Xbox mobile app and Others pop up instead

    Thank you for your response XBF. I already checked to see that the gamertag and email that was on my Xbox console matched the one that was on my Xbox app. However, when you say that Halo MCC is available on Xbox One and Series X does that mean that even though it does not work on the app if I sign on another Xbox One or get my own Series X the game will appear? I hope this is the case as I can live with MCC being on console alone, but if it does not appear when I upgrade to Series X then I'm going to have a problem. Is there another library other than the app I can use to confirm the presence of Halo MCC among my owned games.
  4. Ev Dad Win User

    GTA Trilogy Definitive Edition disc installation problem.

    Tried this but could not find the game on the Xbox app? Searched up the game and only weird mobile gta spin-off games appeared in the results. Do I have to have the disc in my system to find it on the Xbox app?
  5. flufy1992 Win User

    Windows 10 game bar uploading clips?

    Yes the xbox companion app does recognize the games but Microsoft discontinued the ability to post clips from the xbox PC companion app and instead will give you a pop up saying that this app no longer supports this feature
  6. Francia J. Win User

    Why can't I re-install a game I've payed for and played

    That's odd, can you please try using the Xbox App on your mobile device instead?

    Simply launch the Xbox App and then search the game to install.
Thema:

Bought Xbox game not appearing on Xbox mobile app and Others pop up instead

Loading...
  1. Bought Xbox game not appearing on Xbox mobile app and Others pop up instead - Similar Threads - Bought game appearing

  2. I bought an orignial xbox game on the xbox webstie and it doesnt appear in my download history

    in XBoX Games and Apps
    I bought an orignial xbox game on the xbox webstie and it doesnt appear in my download history: even if i try to go onto the store it says i have to buy it which when i click gives me an error 73c7358a-faab-4f77-ac30-5491c35dbf7b
  3. some of my games on my xbox one wont appear on my series X. Even though when i bought those...

    in XBoX Games and Apps
    some of my games on my xbox one wont appear on my series X. Even though when i bought those...: like for example i cant play just cause 2 and forza horizon 3 on my series X even though it lets me download and play them on my xbox one. Like i own both games but they wont show up in my library...
  4. i bought two games in microsoft store and they don't appear as owned

    in XBoX Games and Apps
    i bought two games in microsoft store and they don't appear as owned: Hi, i bought sea of thieves and minecraft on microsoft store but when i try playing them it says i don't own it. 7b9eb24a-4ef1-4343-b927-4dabeb372584
  5. I bought the game and it already appears charged to my credit card, it always appears that...

    in XBoX Games and Apps
    I bought the game and it already appears charged to my credit card, it always appears that...: I bought the game and it already appears charged to my credit card, it tells me that I am already the owner of the game, but it does not download it and on the screen it always appears that it has...
  6. I bought a game two weeks ago and it STILL doesn't appear on my account

    in XBoX Games and Apps
    I bought a game two weeks ago and it STILL doesn't appear on my account: I bought HITMAN World of Assassination and its Deluxe Pack a couple of weeks ago and when I finally have time to try and download it, I find out it's not in my account. I can clearly see the...
  7. Hello, I bought the standard eclipse expansion in destiny 2 and the game does not appear for me

    in XBoX Games and Apps
    Hello, I bought the standard eclipse expansion in destiny 2 and the game does not appear for me: I bought Destiny 2 expansion I purchased a Destiny 2 expansion and have not received anything in-game c2298618-1030-4c69-8d41-f38b7d53dbf5
  8. I bought the Dead Space 3 game and it doesn't appear in my purchased games.

    in XBoX Games and Apps
    I bought the Dead Space 3 game and it doesn't appear in my purchased games.: I bought the Dead Space 3 game and it doesn't appear in my purchased games. I go to see the game in the store and it appears to buy it for yourself, when I already bought it for myself on...
  9. Digital game I bought, does not appear in the library or in the store to download it again....

    in XBoX Games and Apps
    Digital game I bought, does not appear in the library or in the store to download it again....: I bought the Just Dance 2017 digital game in the release year. And I can't access it to download it again ... I can't find it in the store. And it doesn't appear in my library....
  10. hi i bought the game pass and when redeeming the nitro discord does not appear help me please

    in XBoX Games and Apps
    hi i bought the game pass and when redeeming the nitro discord does not appear help me please: hi i bought the game pass and when redeeming the nitro discord does not appear help me please 5e46a510-8718-4a40-a5ee-b6d0a4dc9326