Bought wrong Dlc.

Discus and support Bought wrong Dlc. in XBoX Games and Apps to solve the problem; So, i accidentally bought the French version of Rezurrection dlc map packs. Would this in any way affect the gameplay (Since i have the english version... Discussion in 'XBoX Games and Apps' started by VentriloquistxX, Jun 14, 2015.

  1. VentriloquistxX
    VentriloquistxX Guest

    Bought wrong Dlc.


    So, i accidentally bought the French version of Rezurrection dlc map packs. Would this in any way affect the gameplay (Since i have the english version of the game) and would i be able to switch it over to the English version?

    :)
     
    VentriloquistxX, Jun 14, 2015
    #1
  2. Mikyboy4
    Mikyboy4 Guest
    Bought DLC with a wrong microsoft account

    I have bought the new DLC of Dragon ball fighterz with a wrong microsoft account. Can the DLC pack be transfered to my other microsoft account?
     
    Mikyboy4, Jun 14, 2015
    #2
  3. Geri-4B107C1B-5CDC-4A22-ACEE-8D6590B28B86
    Geri-4B107C1B-5CDC-4A22-ACEE-8D6590B28B86 Guest
    Bought the wrong DLC (Dawnguard Skyrim)

    Got fast and uncomplicated help. Got my points back because i never had such a problem in the last year.

    A big THANKS to Moritz from the Support Team,

    Wish You nice Eastern.
     
    Geri-4B107C1B-5CDC-4A22-ACEE-8D6590B28B86, Jun 14, 2015
    #3
  4. onyxishere Win User

    Bought the wrong version of a DLC

    Sorry but no one can help you. There are no refunds or exchanges on purchases.
  5. Tweekdash Win User

    Bought DLC for the wrong game.

    Is there no way to sort the issue without going through the phone service?

    I have a high functioning autism and the idea of telephoning strangers asking for help is quite daunting to me. :/

    I'm so upset with myself, I must have read the purchase details fourteen times over and I still made a mistake.
  6. eG x Thee Elf Win User

    Bought DLC for the wrong game.

    Tweekdash,

    Typically there are no refunds but given the accidental purchase you might be able to get some assistance. Your best bet is to call Phone Support to discuss your refund options and
    hopefully they will help you get things sorted out. Thank you,
  7. BriceMcMillan Win User

    Bought DLC for the wrong game.

    Hello Tweekdash,

    If you are uncomfortable with Phone Support you could try a Chat with Support.

    From the following link, click Xbox LIVE> then click Downloadable Content> then from there click on chat with Support..

    http://support.xbox.com/en-US/contact-us

    Hope this helps
  8. eG x Thee Elf Win User

    Bought DLC for the wrong game.

    Using the Phone Support link above, select Xbox 360 Games then Season pass and downloadable content (OR click
    this) and you can try and use the Official Support via Chat or Twitter. Ambassadors won't have access to your billing and not sure if Xbox Support via the forums can resolve your
    issue. Phone support might be your only option.
Thema:

Bought wrong Dlc.

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