Bought things with this debit card on this Xbox now it says it won't authorize

Discus and support Bought things with this debit card on this Xbox now it says it won't authorize in XBoX on Consoles to solve the problem; ok so the prepaid debit card I used to buy my online subscription the saying all my games won't let me purchase games from the marketplace which I just... Discussion in 'XBoX on Consoles' started by Third3Y3GURU, Mar 16, 2018.

  1. Third3Y3GURU
    Third3Y3GURU Guest

    Bought things with this debit card on this Xbox now it says it won't authorize


    ok so the prepaid debit card I used to buy my online subscription the saying all my games won't let me purchase games from the marketplace which I just did a day ago anybody know why that would be I can use a debit card to buy other things not in the marketplace
    any help would be great cuz I want to buy Dead Rising case zero

    :)
     
    Third3Y3GURU, Mar 16, 2018
    #1
  2. Uhstrology
    Uhstrology Guest
    Can't use debit card as payment option?

    I tried updating my billing info with a debit card from mastercard today and it won't allow me to use it, I keep gettig the "Unable to authorize" and it says my address is wrong. The problem is, there's no billing address on the card.
     
    Uhstrology, Mar 16, 2018
    #2
  3. Purchase option locked, account suspended

    I just bought a $15 microsoft card and a 3 month Xbox Live card since I couldn't renew thru my debit card. Xbox Live says I can't purchase anything because its locked premium content and it won't take 3 month card. This needs to be fixed real soon or bye
    bye xbox live and hello PSN! tried deleting/redownloading profile, clearing cache thing. I am really frustated with Microsoft rigt now.
     
    ViciousCut T70, Mar 16, 2018
    #3
  4. godagarah2020 Win User

    Can't Authorize selected payment type ?

    i have the same problem cant add my debit card! i removed it then tried to re-add it and now it says it cant authorize it!
  5. CarpalMonster57 Win User

    STATUS CODE: 80190848

    When you purchase a subscription it's set to automatically renew and the charge is run as a recurring or pre-authorized charge. Rarely credit cards, some debit cards and MOST prepaid debit cards will not allow pre-authorized charges. You can contact your
    bank and ask them to allow pre-authorized charges on that card, if they say no you will have to use a different card.
  6. CMUchippewa Win User

    Major problems with Microsoft Support.

    Quick thing about credit cards and debit cards...

    Microsoft most likely placed an authorization of the new Xbox onto your card. That means they asked your bank to hold the funds aside so you don't spend it. On a true credit card, it will show up on your statement as a pending charge. On a debit card,
    it shows up as a charge. Even though your debit card has a VISA or MasterCard logo on it, it doesn't run as a credit card. Since your debit card is directly linked to your checking account, the authorization holds the actual money, whereas on a credit card,
    they hold credits.

    As for waiting 7 weeks, that is ridiculous, so sorry it's happening to you... :(
  7. WPAK Win User

    Visa debit card

    Hi there,

    they can't be used to buy xbox live gold memberships as a payment option.

    See the text at solution 6 at this link:
    support.xbox.com/.../xbox-live-credit-card-authorization-failure


    It states that debit cards can't be used at this moment.

    -

    I suggest using the debit card to buy a xbox live gold subscription prepaid card at a local store
  8. Jacyintha Win User

    Can't use debit card as payment option?

    If it's a debit card, the associated address should be the address your bank has on file. It might be that the card is not authorized for online/reoccurring charges.

    Another thing to consider is that when adding a card, Microsoft sends a 0$ authorization to your bank. They might be reading the 0 as an undetermined charge. Some banks will automatically reject that since they can't confirm the amount is in your account.
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Bought things with this debit card on this Xbox now it says it won't authorize

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