Bought the wrong expansion.

Discus and support Bought the wrong expansion. in XBoX Games and Apps to solve the problem; Hi, when i bought the Expansion Pass for Destiny in Gamestop and went home to enter the code and buy it in the store on the Xbox there was an error. I... Discussion in 'XBoX Games and Apps' started by Lightassassin31, Sep 10, 2015.

  1. Lightassassin31
    Lightassassin31 Guest

    Bought the wrong expansion.


    Hi, when i bought the Expansion Pass for Destiny in Gamestop and went home to enter the code and buy it in the store on the Xbox there was an error. I tried this like 5 times then I went to the the dark below dlc and I thought it would be a error too
    so I tried to buy it too but unfortunately it went through and bought it. :/ So now im stuck with 1 dlc and i lost my receipt. Do anyone know how I can fix this?

    :)
     
    Lightassassin31, Sep 10, 2015
    #1
  2. stefan317
    stefan317 Guest
    Bought expansion on wrong profile

    hi I bought an expansion but used the wrong profile how can I get it cancelled or moved to right profile

    Thank you
     
    stefan317, Sep 10, 2015
    #2
  3. DominumStige
    DominumStige Guest
    Bought expansion on wrong profile

    Hi!

    Contents can not be moved on profiles. You can try to request a refund through your
    order history and purchase the DLC again with the correct profile.
     
    DominumStige, Sep 10, 2015
    #3
  4. Term Royal
    Term Royal Guest

    Bought the wrong expansion.

    If you're trying to get a refund or a replacement, that's not possible. All digital purchases are non-refundable. Sorry about that.
     
    Term Royal, Sep 11, 2015
    #4
  5. onyxishere
    onyxishere Guest
    Sorry to hear you're upset. However, when you purchase an expansion pass from a store such as GameStop you're not actually purchasing the pass but only currency to purchase the pass in the marketplace. You can check this at commerce.microsoft.com to confirm
    any currency you may have on your account as well as purchases.
     
    onyxishere, Sep 11, 2015
    #5
  6. Lightassassin31
    Lightassassin31 Guest
    Lost 15$ for a stupid mistake, not fair.
     
    Lightassassin31, Nov 1, 2018
    #6
  7. onyxishere Win User

    Bought the wrong expansion.

    Sorry to hear you're upset. However, when you purchase an expansion pass from a store such as GameStop you're not actually purchasing the pass but only currency to purchase the pass in the marketplace. You can check this at commerce.microsoft.com to confirm
    any currency you may have on your account as well as purchases.
  8. Term Royal Win User

    Bought the wrong expansion.

    If you're trying to get a refund or a replacement, that's not possible. All digital purchases are non-refundable. Sorry about that.
  9. Lightassassin31 Win User

    Bought the wrong expansion.

    Lost 15$ for a stupid mistake, not fair.
  10. street2234 Win User

    Bought expansion on wrong profile

    request a refund on your purchase history.
  11. Ishan8123 Win User

    Bought expansion on wrong profile

Thema:

Bought the wrong expansion.

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