Bought the game saying I need to buy it again

Discus and support Bought the game saying I need to buy it again in XBoX Games and Apps to solve the problem; I bought ARK: Survival Evolved and it's said there was an error and when I go on the store to install it says I need to buy even though it has taken my... Discussion in 'XBoX Games and Apps' started by Will Stirling, Jan 22, 2016.

  1. Will Stirling
    Will Stirling Guest

    Bought the game saying I need to buy it again


    I bought ARK: Survival Evolved and it's said there was an error and when I go on the store to install it says I need to buy even though it has taken my money.

    :)
     
    Will Stirling, Jan 22, 2016
    #1
  2. KosherCh0c0late
    KosherCh0c0late Guest
    Error saying need to buy the Game

    when you turn off the console try unplugging the console for about 30 seconds. this should fix the issue, after you do this go into your settings and click on sign-in, security, and passkey and see if Kinect sign in is on. Let me know if this helps.
     
    KosherCh0c0late, Jan 22, 2016
    #2
  3. Dtox2006-B24770BC-32E4-47C7-8F37-34D4253FC471
    Dtox2006-B24770BC-32E4-47C7-8F37-34D4253FC471 Guest
    Error saying need to buy the Game

    This has happened on my Xbox One about 9-10 times now ( CoD, Titanfall,Battlefield 4 ) I sometimes get an error saying,

    Do you own this game if now please buy it in the store. I have even got the CD in the console ready to play. I'm signed in as well.

    I have to turn off the system. Start it up again and then sign into xbox live. then press play again. It just gets annoying. Does anyone else have this issue.

    Also anyone know how to do Auto Sign-in Its only me I have to manually sign into my account everytime - Kinect wont recognize - I've done the kinect settings restore never works. It's annoying turn on xbox one - wait 10 secs - Sign in as me - Are you sure
    - Yes - I just want to Turn on - Auto Signed in simple

    Thank you
     
    Dtox2006-B24770BC-32E4-47C7-8F37-34D4253FC471, Jan 22, 2016
    #3
  4. Francia J. Win User

    I bought a game it says I need to buy it again

    You need to ask your brother and tell him to check his order history as well and check if the game transaction is visible under his account. Kindly ask him so we can proceed with the next step.
  5. kiwenkiwi Win User

    I bought a game it says I need to buy it again

    I just did that it shows I bought something from that game but it doesn't show I bought the game. I don't know if that will help.
  6. Francia J. Win User

    I bought a game it says I need to buy it again

    You're welcome and thank you for your kind understanding.
  7. kiwenkiwi Win User

    I bought a game it says I need to buy it again

    He is at his work right now but he able to check soon once he does I will reply again. Thanks for helping.
  8. kiwenkiwi Win User

    I bought a game it says I need to buy it again

    I think it might have been game shared with my brother but if so do you know why its not showing up on my xbox? we still game share to this day.
Thema:

Bought the game saying I need to buy it again

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