Bought QB Xbox One Bundle and never received QB Windows 10 code

On April 4th at 9pm, I purchased the Quantum Break Xbox One Bundle at Gamestop in my town.

I know the Windows 10 game codes were to be sent out in waves and late. But I think it's been awhile by now.

Tried getting support on your xbox support on twitter but they didn't get back to me. That's my only issue I have. Thanks, appreciate it.

:)

 

Quantum Break Code for Windows 10

Pre-ordered the QB LE Whit Xbox One bundle. I received the bundle on the 5th, and claimed the code a few days later the 7th, and I have yet to received the windows 10 code. Gamertag Soulgraber1992

 

No Alan Wake or Windows 10 version of QB codes received after pre-order

Hallo,

habe QB für xbox one Gekauft und habe auch noch keine Codes für Alan Wake bekommen.

Was ist los bei euch

Mfg

Maik

[Translation: Hello,

have QB for xbox one Bought and also got no codes for Alan Wake.

What's going on with you

Mfg

Maik]

 

Hey there!

Did the Quantum Break Xbox One bundle you purchased come with the download code, or a disc copy of Quantum Break? That bit of information will help us a bunch!

Just a heads up, the Windows 10 code for Quantum Break is exclusive to those who pre-ordered the game digitally through the Xbox Store or redeemed a game code before the game's release (Before April 10th in US, Canada, and the United Kingdom).

 

Never got a notification so I'm sorry I'm responding late!

All it came with was the physical game of QB. Game and dlc for Alan Wake.

 

I know on the bottom of

news.xbox.com/.../quantum-break-coming-to-xbox-one-and-windows-10-on-april-5

it says it would come with the xbox one bundle. but maybe I was just unlucky.

 

Hey there Exxiss.

Thanks for clarifying. I'm afraid if you purchased a physical copy of the game you would not be eligible for a free copy of the Windows 10 version. For information on qualifications please check out this
Windows 10 page. Thanks for your understanding!

 

Ohh that's too bad. I knew the game by itself wouldn't. But I bought the console, and I read everywhere the console would have it. thanks a lot though.

 

Like the link you gave me for the windows 10 page. Says pre order offer applies to the Quantum Break Xbox bundle on or before April 4th which I purchased

 

Hey Exxiss,

Here's the specific part of the page Mister Maka linked that applies to this scenario:

You can find that at the bottom the FAQ, above the system requirements. Unfortunately we're unable to assist further in this scenario. Sincere apologies for any frustration that this may have caused!