Bought pubg battleground, keeps telling me to subscribe to gamepass

Discus and support Bought pubg battleground, keeps telling me to subscribe to gamepass in XBoX Games and Apps to solve the problem; Ive bought pubg battlegrounds, my credit cards been charged and i can confirm my purchase through microsoft store. (It reads launch game- you own this... Discussion in 'XBoX Games and Apps' started by Epdlqm, Aug 1, 2021.

  1. Epdlqm
    Epdlqm Guest

    Bought pubg battleground, keeps telling me to subscribe to gamepass


    Ive bought pubg battlegrounds, my credit cards been charged and i can confirm my purchase through microsoft store. (It reads launch game- you own this on the microsoft store page)

    Once I run it, Im directed to the gamepass subscription page. Ive tried resetting the OS as well as reinstalling the game. This is so frustrating.

    :)
     
    Epdlqm, Aug 1, 2021
    #1
  2. Epdlqm Win User

    Bought pubg battleground, keeps telling me to subscribe to gamepass

    Wow thanks I didn't know that.

    It would have been nicer if the info was made available prior to me making the purchase... plus even the faq bot wasn't able to point it out.

    Thanks for your help nonetheless. Have a nice day.
  3. Francia J. Win User

    Bought pubg battleground, keeps telling me to subscribe to gamepass

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Do you have an active Xbox Live Gold subscription? To play PUBG an Xbox Live Gold is required since it’s an online multiplayer. To validate simply follow the steps below:

    Press the Xbox button on your controller to open the guide, and then select System > Settings > Account > Subscriptions.

    You may be getting the notification to get a subscription to play it.
  4. Francia J. Win User

    Bought pubg battleground, keeps telling me to subscribe to gamepass

    You're very welcome and I also apologize for the trouble.

    Happy Gaming! Thank you for your kind understanding.
  5. ONEEYEDKILLAh Win User

    Will PUBG have a digital download on the Xbox Store?

  6. markpizza2 Win User

    My copy of sea of thieves has disappeared. I haven't played it in a while but it says I never owned sea of thieves even though I purchased the game.

    I played it on gamepass for a couple months. Then I bought it for 30 or 40 dollars after I stopped subscribing to gamepass.
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Bought pubg battleground, keeps telling me to subscribe to gamepass

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