bought ondemand took the money but says i havent payed so i cand download it

Discus and support bought ondemand took the money but says i havent payed so i cand download it in XBoX Games and Apps to solve the problem; just bought samurai warriors 2 empires on demand but it came up with an error saying download isnt capable at this time and removed the money from my... Discussion in 'XBoX Games and Apps' started by Badger225, Mar 19, 2014.

  1. Badger225
    Badger225 Guest

    bought ondemand took the money but says i havent payed so i cand download it


    just bought samurai warriors 2 empires on demand but it came up with an error saying download isnt capable at this time and removed the money from my microsoft account, but now it says i havent payed for it and wont let me download it. i got the billing
    email too:

    This mail is a confirmation that you have purchased the following items from Microsoft:

    Purchase Date

    20 March 2014

    Total for this order: £14.99

    Item(s)

    Samurai Warriors 2 Empires

    Price: £14.99

    Quantity: 1

    You will be billed by your following payment method:

    Microsoft Account

    Estimated charge date: 20 March 2014

    :)
     
    Badger225, Mar 19, 2014
    #1
  2. Black Ops 2 Apocalypse

    I download it and it took the money out of my account but it says I didn't purschased it but it took money from my bank account. Please help!
     
    K JAMEZ DaGr3aT, Mar 19, 2014
    #2
  3. IrritinoS
    IrritinoS Guest
    Want let me buy black ops 4

    Hi,

    I bought Black Ops 4 today online and payed directly with my bank account and they took the money €129,99 from my account. But I can't find the game back in my downloads. You can give me an advise what to do?

    Can i buy the game again and get the money back of the game that i didnt received?

    Kind regards
     
    IrritinoS, Mar 19, 2014
    #3
  4. Daft Badger
    Daft Badger Guest

    bought ondemand took the money but says i havent payed so i cand download it

    Scroll to the right of your dashboard & click on "accounts",then download history & you should be able to redownload your game from there.

    If you can't then you would have to phone support for your region & explain the situation to them.

    U.K. number is 0800 587 1102
     
    Daft Badger, Mar 19, 2014
    #4
  5. Daft Badger Win User

    bought ondemand took the money but says i havent payed so i cand download it

    Scroll to the right of your dashboard & click on "accounts",then download history & you should be able to redownload your game from there.

    If you can't then you would have to phone support for your region & explain the situation to them.

    U.K. number is 0800 587 1102
  6. DaMnxIMxPRo 808 Win User

    I want to remove xbox live membership after failing to have money in account

    so your'e saying that xbox live took my money when I didnt want to pay for it.
  7. Darhyl Amizola Win User

    minecraft says that i havent bought it

    Hi Morris! I'm more than happy to help you!

    I'm sorry you are experiencing this with your Minecraft game. No worries, let me help you sort this out.

    Your Minecraft account must have migrated to the original Microsoft account email address where it was first created and where the game was purchased.

    You can check out this link for further information regarding Minecraft account migration:

    https://help.minecraft.net/hc/en-us...-Minecraft-Java-Edition-Account-Migration-FAQ

    Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    In order to find the Microsoft account where your Minecraft account was migrated, you will need to find the Minecraft transaction by signing into all of your Microsoft emails accounts including with your dad's account on account.microsoft.com > then go to Payment and Billing > Order History.

    From there, check if you have any Minecraft transactions. If you have found the transactions, use the same Microsoft account to log in, install the game and launch it on Minecraft Launcher.

    Please take your time and let me know if it works.

    Best Regards,
    Darhyl
  8. Darhyl Amizola Win User

    It says i havent bought minecraft

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Minecraft game.

    It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

    Based on your description, the error suggests that the system can't find the Minecraft game license on your Microsoft account.

    In order to fix this, you will need to find the Microsoft account where your Minecraft game license was purchased.

    Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > payment and billing > order history > Select the date of range when you purchased your Minecraft game.

    From there, check if you have any Minecraft transactions. If you have found the transactions, use the same Microsoft account to login to Minecraft Launcher.

    If you're unable to find the Minecraft game transaction, check your other Microsoft email accounts' order history.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl dd
  9. Dr Black Bones Win User

    Games on demand

    It's surprising it took this long to have the ondemand versions show up close to the physical release. I welcome it though.
Thema:

bought ondemand took the money but says i havent payed so i cand download it

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