bought microsoft credits, but dont show on account

Discus and support bought microsoft credits, but dont show on account in XBoX on Consoles to solve the problem; hello guys and for sure girls :), yesterday I entered the 25 digit prepaid code into my xbox account and after that it doesn't shows it . I live in... Discussion in 'XBoX on Consoles' started by forwardNN, Dec 31, 2014.

  1. forwardNN
    forwardNN Guest

    bought microsoft credits, but dont show on account


    hello guys and for sure girls bought microsoft credits, but dont show on account :),

    yesterday I entered the 25 digit prepaid code into my xbox account and after that it doesn't shows it .

    I live in austria and bought the code from amazon.de ( german amazon )

    Need some help! The code was worth 25 euros and I've kept my code.

    thank you

    :)
     
    forwardNN, Dec 31, 2014
    #1
  2. IceCold96
    IceCold96 Guest
    Microsoft has lost me again!

    So you bought it with Microsoft points. If any of the things you purchased is on a credit card you can show them your bill other than that i dont what to tell you. Issues like this should not happen.
     
    IceCold96, Dec 31, 2014
    #2
  3. Cem TaylanTuncay
    Cem TaylanTuncay Guest
    Rainbow six siege credits

    I bought 4920 Rainbow six siege credits from microsoft store on 15 September 2018.But i dont know that credits are only for xbox one and i want to refund.Please help me.
     
    Cem TaylanTuncay, Dec 31, 2014
    #3
  4. IceCold96 Win User

    Microsoft has lost me again!

    So you bought it with Microsoft points. If any of the things you purchased is on a credit card you can show them your bill other than that i dont what to tell you. Issues like this should not happen.
  5. hef A skullz Win User

    everything is locked even if I bought it in december!!!

    Add me to this list, my microsoft account doesn't even show the purchase, though it shows the other game I bought that day and the credit pack I bought a couple weeks later... Support was no help, basically telling me I never bought the game... wtf!
  6. america1311 v Win User

    change the way you pay

    im having the same problem ! ..dont have a credit card and bought $65 on microsoft prepaid card.
  7. JONNY FITNESS Win User

    MICROSOFT CHARGING ME WITHOUT GIVING ME MY XBOX LIVE POINTS

    I have a similar problem. I bought 1000 points yesterday but my account does not reflect the points. But when I go the microsoft billing page, it shows that I bought them but also hasn't credited the points.
  8. NeoDan123 Win User

    refund

    Good day

    If you bought something with credit that is on your microsoft account it will be refunded to your account. Terms and conditions apply.

    If you bought via your bank, paypal etc it will be refunded into there.

    Any credit that is attached to your Microsoft account can be used for anything Microsoft related. Wont be able to use Microsoft credit to use for example Steam as it is 2 different companies.
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bought microsoft credits, but dont show on account

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