Bought Live on Groupon it's Spanish version

Discus and support Bought Live on Groupon it's Spanish version in XBoX on Consoles to solve the problem; I purchase a xbox live 12 month membership for 59.99 on Groupon. When I received the membership it is in Spanish and it says not good in my region,... Discussion in 'XBoX on Consoles' started by cHiEf SeRrAtOrE, Dec 25, 2017.

  1. Bought Live on Groupon it's Spanish version


    I purchase a xbox live 12 month membership for 59.99 on Groupon. When I received the membership it is in Spanish and it says not good in my region, Pennsylvania, US. The sale did not mention that the membership was in Spanish but it does say NO REFUNDS.
    Is it legal to sell a membership on Groupon, not inform you that the membership is in Spanish and not ask you where you live before selling it? They sold something that isn't good in the United States. I think this is fraud on Groupon and the people who
    were selling the memberships. Is there anything Microsoft can do about it. I don't think selling the memberships on Groupon should be allowed especially if they are selling one that is not good in this area and not giving a refund they just took our money
    and sent us something that will never work. I am not the only customer that this happen to they are posting complaints all over groupon. I am going to contact my credit card company and dispute the payment. I think Microsoft needs to know what Groupon is
    selling. Something has to be done to stop it.

    Thanks,

    :)
     
    cHiEf SeRrAtOrE, Dec 25, 2017
    #1
  2. Xbox Customer Service Experience Sharing

    Hello PompousDragon6,

    Please take into consideration that the Support agent which you contacted was doing his best to "guess" the code, even when this is not Xbox Support's issue. Seeing as you bought an Xbox LIVE membership from a third-party retailer (i.e. Groupon) the rights
    to Support regarding the product then shift to Groupon, not Microsoft. Have you tried contacting Groupon regarding your purchase from them?

    ~Blitz
     
    SPS-40B1869D-52C4-424D-80A4-BAB160E57F66, Dec 25, 2017
    #2
  3. ghilbrae
    ghilbrae Guest
    Skyrim DLC Dawnstar

    Hi,

    This is not a problem but a doubt. I bought the UK version of Skyrim, mainly because I prefer the original English voices rather than the Spanish dubbing. My question is if this will be a problem when I download Dawstar. I know it's being dubbed to Spanish
    and, as I live in Spain and have to buy the content through the Spanish Xbox Live, I am not sure if I will get the English original or a mix between the old content in English and the new one in Spanish or some other kind of problem.

    Thanx!
     
    ghilbrae, Dec 25, 2017
    #3
  4. SPS-40B1869D-52C4-42 Win User

    Xbox Customer Service Experience Sharing

    Hello PompousDragon6,

    Please take into consideration that the Support agent which you contacted was doing his best to "guess" the code, even when this is not Xbox Support's issue. Seeing as you bought an Xbox LIVE membership from a third-party retailer (i.e. Groupon) the rights
    to Support regarding the product then shift to Groupon, not Microsoft. Have you tried contacting Groupon regarding your purchase from them?

    ~Blitz
  5. Dan Roll Win User

    Dawnguard problem with spanish talking regions

    Same for me I bought my copy in UK, but I lived in Spain when I bought my xbox and created my Gamertag. I just don't want to download it on 10th July and it be in Spanish. Why couldn't they just release english version worldwide?
  6. Omega7000 Win User

    Map Packs I Purchased Disappeared

    The region my old account was set to was the Netherlands. The problem is not that the map packs are in Spanish, the problem is that the option to download them (in Spanish) has disappeared! The English and Spanish versions of the map packs are not the same,
    and with the Spanish options gone, it means I would have to buy the three map packs again in English, while I have already purchased them in Spanish.

    And I didn't mean to transfer it to another account, I've recovered my old account and just want to download the stuff I bought on it to my Xbox.

    My old account (on which I bought the map packs) is now a Silver account, and I am unable to view the (Spanish) map packs I purchased on there in the Market place. However, my new account, currently a Gold account, can view the (Spanish) map packs in the
    market place. So I'm thinking I might not be able to see the map packs on my old account because it isn't Gold?
  7. AmishGuy501 Win User

    Xbox live reedem code problem

    Where did you buy from? I Have the same problem and I bought from "cheapestgamecards.com" Not sure if a scam....

    What is the resolution? Microsoft no help.
    I got mine from Groupon. If it accepts the code and gives you some kind of feedback on what kind of code it is (one year xbox live gold, $25 prepaid, etc) it should be legit.
  8. Jeremy2085 Win User

    Dead rising 4 stuck in spanish please help

    Are you sure you have downloaded the english version and not the spanish version of the game?
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Bought Live on Groupon it's Spanish version

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