Bought Java and bedrock but can only play bedrock

Hi Jakub John

Greetings!

Thank you for posting in Microsoft Community



I do understand the urgency of you wanting to find other ways for this issue of yours in regards with your Minecraft Bedrock and Java Bundle. We are very glad to help you out to find some of the best possible options and troubleshooting's that we can provide for you.

Firstly, I would like to confirm if you have redeemed the code for the full version of Minecraft Java that came with the bundle. If you have not redeemed the code yet, please follow the steps below to redeem it:

1. Go to the Mojang website and log in to your account.

2. Click on the "Redeem" button on the top right corner of the page.

3. Enter the code that came with your bundle and click on "Redeem".

4. Follow the prompts to complete the redemption process.

Once you have redeemed the code, you should be able to download and play the full version of Minecraft Java.



If you have already redeemed the code and are still unable to play the full version of Minecraft Java, please try the following troubleshooting steps:

1. Uninstall and reinstall Minecraft Java.

2. Make sure that your computer meets the minimum system requirements for Minecraft Java.

3. Check for any updates for Minecraft Java and install them.

4. Disable any antivirus or firewall software that may be blocking Minecraft Java from running.

After those recommended steps have been done you can also do try to double check everything as well too for reassurance as well by:

• Verifying your purchase: Make sure that your purchase of the Minecraft Bedrock and Java Bundle was successful. You can do this by checking your purchase history in the Microsoft Store.
  
• Check your account: Ensure that you are signed into the correct Microsoft Account that you used to make the purchase. Sometimes signing out and signing back in can help refresh your account information.
  
• Update the launcher: Make sure that you have the latest version of the Minecraft Launcher installed on your device. You can check for updates by opening the launcher and going to SETTINGS or OPTIONS MENU. If an update is available, download and install.
  

For any instances, you can do also try to seek reference on this links for you to be able to find some other ways in regards with your Minecraft issues:

https://support.xbox.com/en-us/help/games-apps/game-titles/minecraft-info

https://help.minecraft.net/hc/en-us/categories/126172297898381

Thank you for reaching out and sharing your issue. I hope all of this information's are helpful. We look forward on your response.

Regards,



Microsoft Community Moderator

Hi Jakub John

We have not heard anything from you in the last 72 hours. Please do not hesitate to create a new thread if you have new concerns. We hope that the issue you reported to us has been resolved. We personally understand that finding time to work on this matter can be little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you've dedicated to getting a resolution for this issue of yours.



Please create a new topic to discuss these concerns by clicking on this link: Create a new question or start a discussion (microsoft.com)



Regards,



Microsoft Community Moderator

So when I bought Minecraft bundle that says that is comes with minecraft bedrock and java I bought it and I only got bedrock.

Can someone please help me?

hello

that worked, but i can only play minecraft java with it. With other 3rd party apps(like curseforge for java, and bedrocklauncher for bedrock, both dont pirate minecraft) i managed to launch java and bedrock, but couldnt log into bedrock. When i play java, i always use curseforge, because i have a modpack with shaders and stuff like that, and for java i dont need to log in via xbox to play online. The problem is that i cannot log into bedrock, not even with other accounts.

Hi Jacquelyn! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft Java edition. No worries, let me help you sort this out.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

According to an independent advisor Amrsh who posted a solution to a similar problem:

"Minecraft: Java & Bedrock Edition for PC are separate versions of Minecraft
So if you have purchased one of them refer to this link to get the other edition for free:

https://help.minecraft.net/hc/en-us...ition-for-PC-FAQ#h_01GB3FXGMQZ01AX0SZV9KP80C5

If you have purchased the two-version bundle but can't install the Java edition, Please contact Minecraft support:

https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811 "

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

For reference link:

https://answers.microsoft.com/en-us...ion-only/a2f995a0-9a55-4500-b540-e6b761dd7d13

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl