Bought in game currency on the wrong account

Discus and support Bought in game currency on the wrong account in XBoX on Windows to solve the problem; My Microsoft store account has a different email from my xbox account on pc and I didn't change it. I'm guessing the in game currency has been sent to... Discussion in 'XBoX on Windows' started by jameshayward2, May 17, 2020.

  1. jameshayward2
    jameshayward2 Guest

    Bought in game currency on the wrong account


    My Microsoft store account has a different email from my xbox account on pc and I didn't change it. I'm guessing the in game currency has been sent to my Microsoft store email which I do not use for xbox. Can I get this transferred to my xbox account as
    it hasn't arrived in game. I have proof of purchase and if I could get this transferred that would be great thanks.

    :)
     
    jameshayward2, May 17, 2020
    #1
  2. xxxTIMBURYxxx Win User

    Bought in game currency on the wrong account

  3. yobrizo Win User

    Bought in game currency on the wrong account

    Hello. try to make the return from your wrong account. in case he doesn't leave you, explain the case to the technical service
  4. Khalfan Al Romaithi Win User

    I bought currency in a game and didn't receive it (On Windows Store/Xbox App PC)

    I purchased in-game currency on Microsoft but I bought the game on steam so am I not eligible for a refund?

    since I bought it on the wrong platform
  5. Mister Mascot Win User

    I bought a $40 currency but redeemed to the wrong account

    Hey there Exotic Fluxx,

    As Smwutches stated, you'll need to contact the chat/phone team for assistance with a billing issue like that. We're not able to assist with that type of issue on the forums unfortunately. Feel free to start a new post if you have any other support issues
    though!
  6. Smwutches Win User

    I bought a $40 currency but redeemed to the wrong account

    You would need to contact support to see if there is anything they can do. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
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Bought in game currency on the wrong account

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