Bought Gears of War 4, and did not receive the promotional codes, for the other games via ...

Gears of War:Ultimate Edition is a stand alone game. It is the remastered version of the first Gears of War game. It does not include the other 4 games. The other 4 games are the original 360 versions and were included in 2 different promotions. You would
receive codes for the 4 games if you either purchased and played Gears of War Ultimate by December 31, 2015 (the promotion you linked) or if you preordered Gears of War 4 (which would not include the Ultimate Edition).

Hi,



To clarify your concern, may we know how did you purchase Gears of War 4?

If you've per-ordered Gears of War 4 or even played any Gears of War title, you may receive a promotional item or game codes as part of the game launch. Check out this

link for more information.

Looking forward to your response.

Hey there ListPrivate,

The website you're linking to is actually for the Gears of War: Ultimate Edition promotion and not the actual promotion for Gears of War 4. You can find more info on that promotion

HERE. To clarify, only codes for the Backward Compatible titles are sent. There is no promotion that offers the Remastered Ultimate Edition currently.

From the promotion page for Gears of War 4

"Gears of War Collection promotion




Note This promotion is not available in China or Japan.

If you purchase and redeem Gears of War 4 on Xbox One or Windows 10 between April 25, 2016, and December 31, 2016, or if you redeem a code for the game as part of a console bundle before December 31, 2016, you'll receive the following Xbox 360 backward-compatible
games:

• Gears of War
• Gears of War 2*
• Gears of War 3
• Gears of War: Judgment

*Gears of War 2 is not available in Germany.

These codes are only playable on Xbox 360 or Xbox One. They won't work on Windows 10."

It sounds like you received the proper codes, but if you have any other questions please feel free to let us know!

Hi,



If you've pre-ordered Gears of War 4 or even played any Gears of War title, you may receive a promotional item or game codes as part of the game launch.



Refer to this
link for more information regarding Gears of War 4 pre-order and promotion.

Keep us posted.

Hi,

To clarify your concern, may we know when did you purchase Gears of War 4?

If you've pre-ordered Gears of War 4 or even played any Gears of War title, you may receive a promotional item or game codes as part of the game launch. Tokens for download will be sent in waves through Xbox Live in-dash message system within one month of
redemption. Check out this
link for more information.

Regards.