Bought game on wrong microsoft account

Unfortunately once a game is redeemed on an account, it is tied to that account. If you want to play on Xbox you could set the work Gamertag as your home account and still have access to all the other games through that console. If on PC the only thing
you can do is link your main account with your work account but you will only be able to play it using the work account.

Hello!

Take a look on Xbox terms for refunds:

https://beta.support.xbox.com/help/subscriptions-billing/manage-subscriptions/digital-goods-subscriptions-refund

Hello tommyström,

Are you able to check which account you bought the game on. You may have bought it on the wrong Xbox account. If so, log into that account and order a refund on the Microsoft website.

Thanks and have a good day!

Hello Jaqountavious,

Thank you for your contribution to the Microsoft community.

I'm sorry to hear that you purchased the Xbox Live subscription on the wrong account. Just a reminder, here on community we are not able to double check accounts since we do not have the option to. No worries, I can help you on how you can contact our dedicated Xbox Live support so that they can assist you on what could be the best possible resolution for your issue.

Please follow the steps below to reach out to our live support team:

1. Please use this link: Contact us | Xbox Support
2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
3. If not, please select the country/region it is showing and select the correct one among the lists.
4. Make sure to use to check the available contact times of the support.
5. Select the "Contact Us" button
6. Select the drop-down menu options that will match your concern.
7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
10. Should you be encountering issues contacting support, you may try InPrivate Window of your browser, other browser, different device/s or connect to different network.

Hope I helped!

YanYannn
Microsoft Community Moderator

I bought it off of Minecraft’s site through my microsoft account, so if I happened to buy it on the wrong account, is there any way to refund the money or get the game onto my account? I have looked into my different microsoft accounts but none of them have the game that I purchased.